Bid Manager

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As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on.  Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together.  Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.

The Role

A new opportunity has arisen for an experienced Bid Manager within the Arrive Transport Business Unit, specifically dedicated to driving growth across the NAM Region. This role focuses on developing and overseeing high-impact bid responses for our expanding markets in the United States and Canada. The successful candidate will lead all proposal and procurement activities for assigned bids. We are looking for a professional with a proven track record of winning strategically significant contracts in a fast-paced environment

What will you do?

• Coordinate all activities needed to prepare and submit proposals for the North American market, following established company proposal development process's and regional procurement requirements

• Ensure that RFPs are assessed and responded to on time and to the quality expected, in accordance with the company’s proposal development proc ess and regional procurement requirements

• Create RFP summaries and proposal outlines based on technical specifications and customer requirements;

• Lead the detailed construction of financial offers and technical compliance matrices, ensuring that both capital delivery and operational support phases are accurately represented;

• Liaise and work with relevant departments across the business units, acting as the central point of contact between Sales, Product, and R&D teams to gain subject matter expert input;

• Write proposal content while incorporating information from source documents such as technical specifications, procedure and policy documents, and previous proposals. This includes editing for clarity, grammar, spelling, flow, style, and consistent use of terms and titles;

• Complete all required forms and certifications that must be included with a North American proposal submission;

• Diligently collect and analyze cost elements, including devices, developments, testing, and implementation, to build a robust and accurate P&L for every bid;

• Ensure all RFP clarifications are assessed and responded to proactively during the RFP lifecycle;

• Navigate internal governance and gateway reviews by collaborating with supply chain, commercial, and delivery teams to ensure every bid is right first time and risks are mitigated;

• Produce, package, and ship or send printed and digital copies of proposals in accordance with the RFP instructions, ensuring on-time delivery;

• Facilitate the comprehensive briefing of project implementation teams to ensure the solution designed during the bid phase is delivered seamlessly to the client;

• Properly file and archive proposals and related preparation files in accordance with established practices;

• Update the bid library and portal monitoring systems to include the required content for future bids and keep this library up to date;

• Maintain and update company performance statistics, customer profiles, reference contacts, and other relevant metrics for inclusion in proposals;

• Collaborate with document requestors, such as Sales and Project Management, to define the scope and content of requested technical or commercial documentation;

• Manage the review of documents by relevant subject matter experts and obtain their approval before finalizing and publishing the document.

Skills/Competencies:

• Articulate communicator with a talent for drafting persuasive tender briefs and technical narratives

• Empathetic approach capable of unifying and motivating multidisciplinary teams to achieve shared goals

• Qualification Level HND/Degree Level, likely to be in an engineering discipline

• A professional person who thrives in a collaborative setting and can influence at all levels

• Organised with a structured approach to bid response activities

• Excellent relationship skills, both internally and externally

Education/Experience:

• Deep sector expertise in smart ticketing or mobility systems is highly valued. As is experience in payment systems, mobility apps, journey planning and real-time passenger information.

• A track record of high-impact success in Bid Management, with 5+ years of experience navigating complex, high-stakes proposals.

• Skilled navigator of formal B2B and B2G tendering environments, with the ability to translate complex requirements into winning strategies.

What you can expect from us!

Our employees are offered a comprehensive benefit package after 30 days of employment. We offer medical, dental, vision; both a non contributory and contributory plan, plus affordable voluntary benefits. In addition to all of that, we offer a 401k plan with company matching contributions, the company provides a life insurance policy, short term and long term disability and generous paid time off.

EEO Statement: Flowbird provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law