PM Fine Dining Server

Job Description:

• Job Title: Server.
• Reports to: Restaurant Manager.

Job Summary:
Provide friendly, responsive service to create an exceptional dining experience for all our guests. Each server’s primary objective is to ensure that each one of our guests leaves happy.

• Promote, work, and act in a manner consistent with the mission of Vic’s River Grill: “Great food, great service, and great production by associates imbued with pride and enthusiasm.”
• Welcome guests within the first three minutes of them sitting in your section.
• Monitor and observe guests' dining experience to ensure guests are satisfied with the food and service, and respond promptly and courteously to correct any problems.
• Properly take all guest's orders and ensure they are received at the correct time.
• Properly collect payments from guests.
• Prepare checks that itemize total meal costs and sales taxes.
• Check guests’ identification to ensure that they meet minimum age requirements for the consumption of alcoholic beverages.
• Serve food or beverages to guests, and prepare or serve specialty dishes at tables as required.
• Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services.
• Inform guests of menu changes and daily specials, and make recommendations you genuinely feel your guests will enjoy.
• Clean tables or counters immediately after guests have finished dining.
• Ensure to pre-buss all tables to clear away any finished dishes or utensils.
• Prepare hot, cold, and mixed drinks for guests, and chill bottles of wine.
• Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or large parties.
• Stock service areas with supplies such as coffee, food, tableware, and linens.
• Explain to guests how various menu items are prepared, describing ingredients and cooking methods.
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
• Remove dishes and glasses from tables or counters, and take them to the kitchen for cleaning.
• Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up the server station, taking out the trash, or checking and cleaning the bathroom.
• Bring wine selections to tables with appropriate glasses, and pour the wines for guests.
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
• Escort guests to their tables.
• Garnish and decorate dishes in preparation for serving.
• Fill salt, pepper, sugar, cream, condiment, and napkin containers.
• Describe and recommend wines to guests.
• Thank guests for their visit and invite them to return.
• Attend all scheduled employee meetings and offer suggestions for improvement.
• Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
• Fill in for fellow employees where needed to ensure guest service standards and efficient operations.
• Provide guests with information about local areas, including giving directions.
• Record all tips cash and credit correctly per the law.
• Any other reasonable tasks assigned to you by management.

Preferred Qualifications:

• High volume experience as a server.
• Experience using multiple POS systems.
• Knowledge of all food allergens.
• Knowledge of beverages including:
  • Wine styles, varietals, regions.
  • Beer styles.
  • The production of liquor and different types.
  • Tea and Coffee.
  • Experience with table ser.
• Knowledge of the proper techniques and steps of service.