PATIENT SERVICES MANAGER

Job Description

Job Description

Morrison Healthcare , a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected].

Job Summary

Patient Services Manager (PSM)
Acute Care | Savannah, GA

We are seeking a hands-on, patient-focused Patient Services Manager to lead our Patient Services Team in a fast-paced acute care setting in Savannah, GA. This leader will oversee daily patient dining operations while ensuring service excellence, regulatory compliance, and an exceptional patient experience.

This role is ideal for someone who understands that food service is a critical part of healing and who can balance operational standards with a hospitality-driven mindset.

Key Responsibilities:

• Establish goals and oversee implementation of patient food service programs based on medical direction and patient population needs
• Lead daily patient dining operations to ensure timely, accurate, and compassionate service
• Hire, train, coach, and develop patient services team members to build a strong, engaged workforce
• Ensure compliance with physician-ordered and modified diets while honoring patient preferences within diet guidelines
• Drive patient satisfaction initiatives and support achievement of facility satisfaction goals
• Maintain compliance with federal, state, and accrediting agency standards, including HIPAA, confidentiality requirements, and patient rights policies
• Participate in and/or lead patient satisfaction programs, departmental meetings, and Quality Assurance/Performance Improvement initiatives
• Collaborate with clinical leadership to align food service operations with patient care goals

Qualifications:

• Associate degree with at least one (1) year of food service experience, or Bachelor’s degree in Food Service Management, Nutrition, Hospitality, or related field
• Minimum one (1) year of food service management experience preferred, ideally in an acute care or healthcare setting
• Certified Dietary Manager (CDM), Registered Diet Technician (DTR), or Registered Dietitian (RD) preferred
• ServSafe® certification preferred
• Proficiency with Microsoft Office applications, electronic medical record systems, and diet office software
• Strong leadership, communication, and organizational skills
• Ability to thrive in a fast-paced healthcare environment while maintaining high service standards

This is an opportunity to lead a team that directly impacts patient satisfaction and overall care outcomes. If you are a service-driven leader who values accountability, teamwork, and continuous improvement, we encourage you to apply.

Apply to Morrison Healthcare today!

Morrison Healthcare is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Morrison Healthcare are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

-usa.com/wp- content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.

Req ID: 1511798

Morrison Healthcare

MICHAEL GREMBA

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