Concierge

HomeOwners Advantage LLC
Atlanta, GA

Job Description

Job Description

Management Responsibility (if any)

Direct Reports: None.

Indirect Reports: None

Duties and Responsibilities

  • Operation/Service coordination, including but not limited to:
    • Provide operational excellence in the monitoring of all access control and life/safety systems.
    • Control the lobby and amenity areas.
    • Coordinate deliveries and move in/out including but not limited to installing and removing elevator pads and floor mats.
    • Proactive in the delivery of resident information and services
    • Build/fortify relations with customers/residents.
    • Provide services either directly or through recommended 3rd parties:
      • Notary
      • Reservations (restaurant, hotel, car)
      • Package management
      • Pet services
      • Car detailing
      • Tickets to events
      • Assistance
    • Ensure employee compliance with company policies across all sites.
  • Brand Management
    • Provide excellent customer service and operate under the highest standard of professionalism.
    • Deliver on “Life Simplified” concept.
    • High interpersonal skills and appearance.
  • Serve as a resource to Property Management by:
    • Understanding property needs.
    • Be able to explain building amenities and life safety procedures.
    • Be able to carry out each property’s objective.
Knowledge and Skills
  • Punctual
  • Reliable
  • Friendly
  • Professional
  • Excellent written/oral communication.
  • Excellent problem-solving skills and organization skills.
  • Good judgment.
  • Early morning, evening and overnight shifts may be required.
  • Ability to multi-task.
  • Ability to manage time around multiple demands, of varying priority, from different sources.
  • Proficiency in Microsoft office and internet use

$13 per hour up to $17 per hour depending on:

    • Industry certifications
    • Years of relevant experience
    • Education level (BA, BS, MS from an accredited college)
    • Certifications
    • Complexity of client site
    • Skillset
Posted 2026-04-14

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