Senior Service Sales Engineer

Role: Senior Service Sales Engineer

Location: Dammam, KSA

Contract: Permanent

Why Carrier?

Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented the modern air conditioning, and our team of pioneers and innovators have a long trajectory of developing new technologies.

We offer an evolving range of industry-leading services and solutions aimed to create healthier homes, buildings, and shipping environments to reduce environmental impact. We recognize diversity and inclusion as the engine to growth and innovation, and continue to lead because we have an exceptional workforce that puts the client at the centre of everything.

Role Responsibilities:

About the Role:

We are looking for an established sales professional supporting in various sales activities and customer relationship management for service and aftermarket business (Service agreements, Service Repairs). Responsible for supporting the company's interests and establishing business relationships to enhance sales performance.

• Prepare quotation or proposals and follow up on service sales enquiries (e.g. service repair, maintenance contract proposals)

• Lead negotiation at optimum profit levels

• Achieve order booking in a timely manner meeting consistently sales metrics and annual targets

• Manage existing customers and develop new customers, and understand customer's business status, look for business opportunity and foster good customer relationship for service revenue growth

• Connected service sales by Providing professional proposal, offerings and technical support in related to digitalized service.

• Responsible for payment collection

• To ensure proper acquisition of sales opportunities and meeting financial targets.

• Prepares the monthly sales forecast according to the Service Requirements and presents it to management.

• Executes customer visit schedules

• Interact with customers to increase sales, increase market share, increase product awareness, and educate customers.

Role Purpose:

• Sales channel development & expansion in service agreements and service repair businesses.

• Achieve sales targets through effective business development and relationship-building strategies

• Demonstrate strong organizational, planning, and time management skills

• Develop a deep understanding of the company’s products and solutions to package and present the most suitable options to clients

Minimum Requirements:

• Bachelor's degree (Mechanical Engineering is preferable) or MBA.

• Minimum 4 years of relevant experience within HVAC industry Experience in Selling service contracts and Service sales.

• Proficiency in English & Arabic

• Sales and negotiation skills.

• This role is only for Saudi candidates

What we offer

We offer excellent development opportunities, an attractive salary and exceptional benefits including the following:

• International working environment

• Competitive salary

• Drive forward your career through professional development opportunities

• Achieve your personal goals with our Employee Assistance Programme

Your journey with us

We always aim to provide a fair and valuable recruitment process for everyone. If selected, you will follow the next stages:

• Initial call with our sourcing/recruitment team

• Interview with the Manager

Our commitment to you

As an employer of choice, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and drives innovation for the benefit of our customers. We aim to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better.

The values that guide us are respect, integrity, inclusion, innovation, and excellence.

We’re excited for you to join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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