Service BDC Representative
Job Description
Job Description
Service BDC Representative (Part-Time)
Pugmire Lincoln of Marietta
1865 Cobb Parkway SE, Marietta, GA 30060
Pay: $16.50/hour + Monthly Bonus Opportunities
Part-Time Afternoon Schedule Monday–Friday | 12:30 PM–6:00 PM (with a 30 min lunch break)
One Saturday per Month (Saturday rotation) | 8:00 AM–1:00 PM
This position has a set schedule. Applicants must be available to consistently work the hours listed above.
Pugmire Lincoln of Marietta is looking for a friendly, dependable, and customer-focused individual to join our Service Business Development Center (BDC).
This is a great opportunity for college students looking for consistent part-time hours and professional experience. No automotive experience is required—we provide training.
What You'll Do- Answer incoming customer calls, texts, and online inquiries
- Schedule service appointments
- Make outbound calls for maintenance reminders, recalls, and customer follow-up
- Educate customers about Pickup & Delivery and Mobile Service options
- Work closely with Service Advisors and dealership staff
- Maintain accurate customer and appointment records
- Provide excellent customer service
- Strong communication and customer service skills
- Friendly, professional, and dependable
- Organized and detail-oriented
- Reliable attendance and punctuality
- Must be able to consistently work the posted schedule
- Comfortable multitasking in a fast-paced environment
- Customer service, hospitality, retail, restaurant, or call center experience is a plus
- College students are encouraged to apply
- $16.50 per hour
- Monthly performance bonus opportunities
- Professional training and real-world business experience
- Career growth opportunities within Pugmire Automotive Group
If you enjoy helping people, communicating with customers, and working in a team environment, we'd love to meet you. Apply today!
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