Critical Systems Technician II - Battery

Join a dedicated team in Atlanta, GA as a Critical Systems Technician II - Connected (Battery), where you will play a key role in supporting the reliability and performance of critical battery systems for Uninterruptible Power Supply (UPS) systems. This position offers hands-on experience with battery installations, maintenance, and testing in a dynamic environment. The role is ideal for individuals seeking to develop technical skills in critical infrastructure, work collaboratively with experienced professionals, and contribute to the seamless operation of essential systems. The company values safety, professional growth, and a commitment to high-quality service.

Responsibilities

• Assist with battery replacements and new installations for UPS systems.
• Support preventative and scheduled maintenance of battery systems with minimal disruption to customers.
• Maintain a clean and organized job site during all phases of work.
• Follow operational, maintenance, and emergency procedures to ensure safety and compliance.
• Interact effectively with internal teams and external customers to address service needs.
• Assist in the warehouse and support other service divisions (Switch Gear, Operations, HVAC) as needed.
• Utilize hand tools and general maintenance equipment safely and effectively.
• Work from schematic diagrams, sketches, and verbal instructions to complete tasks.
• Learn and perform tasks such as disconnecting and connecting sealed batteries, building battery racks, and installing spill containment systems.
• Collect and enter data from pre-installation tests and preventive maintenance services using a laptop computer.
• Gain experience in troubleshooting, routine, and emergency maintenance of DC battery systems with increasing independence.
• Ensure strict adherence to safety procedures and critical facility work rules.
• Regular and reliable attendance is required.
• Travel approximately 30% or more as needed for service assignments.
• Other duties as assigned by Services Management.

Qualifications

• High school diploma or equivalent.
• Basic knowledge of or willingness to learn AC/DC theory, electronic components, and circuitry.
• Ability to use digital multimeters, amp clamps, and battery testing equipment (such as Alber Cellcorder) after training.
• Understanding of or willingness to learn proper use of isolation devices, arc-flash suits, and personal protective equipment (PPE).
• Ability to connect battery strings in series, parallel, and series-parallel configurations.
• Familiarity with Microsoft Office applications, including Word and Excel.
• OSHA 10-hour certification and NFPA-70E Safety Training (or willingness to obtain).
• Ability to work collaboratively, follow instructions, and maintain a strong focus on safety.
• Must be a U.S. citizen.