Operations Supervisor 3rd Shift

About Keystone Management, LLC

Founded with a mission to change the world one world at a time, we’re proud to foster a culture of inclusion, respect, and support. Here, collaboration thrives, and every team member is empowered to grow and succeed. When you join us, you’re not just taking on a job, you’re becoming part of something bigger. A place where work is fulfilling, and your contributions are always appreciated.

Position Summary
The MARTA Operations Supervisor position is responsible for the scheduling of services at multi-client locations, managing field staff communications, validating service completion, and ensuring the availability of proper materials, equipment, and supplies. This role also maintains daily reports to ensure contract compliance. The position requires flexibility to work all shifts when needed. Significant telephone coordination with clients and vendor management is required. This position is in Atlanta, GA
Shift: 8 PM – 4:30 PM | Sunday-Thursday
Location: Atlanta, GA (MARTA Station Locations)

Essential Job Duties and Responsibilities
Operations Management

• Monitor and report project progress to the Operations Manager.
• Track project deliverables using appropriate tools.
• Document daily progress with photos and communicate updates.
• Coordinate with field staff and vendors for periodic services.
• Manage expenses, supply orders, and site inventory.
• Oversee inspections, quality control, and equipment inventory.
• Implement and manage project changes to ensure success.
• Guide, motivate, and develop staff.
• Communicate with clients to resolve issues and ensure satisfaction.
• Participate in emergency drills and safety activities.
• Attend worksite safety and in-service training sessions.
• Ensure compliance with OSHA and safety requirements.
• Perform other work-related duties as assigned.

Client Relationship and Vendor Management

• Daily customer interaction to gather feedback and resolve issues.
• Ensure adherence to client company policies and procedures.

Risk Management and Compliance

• Ensure compliance with company policies, procedures, and regulations.
• Resolve compliance issues in a timely and effective manner.
• Ensure adherence to OSHA safety practices.

Requirements

Knowledge, Skills, and Education

• High school diploma required.
• 3 years of project management experience.
• 3 years of people management experience.
• Familiarity with custodial/facility management equipment.
• Understanding of scheduling and project management tools.
• Experience managing facility workforce projects (preferred).

Supervisory Responsibilities/Level of Supervision

• Supervises hourly employees.
• Participate in employee life-cycle decisions.
• Evaluated based on job performance and goal achievement.

Attributes for Success

• Collaborative and clear communicator.
• Strong relationship-building and conflict management skills.
• Able to manage multiple tasks and make decisions independently.
• Critical thinkers with a calm demeanor under pressure.
• Professional, adaptable, and detail oriented.
• Take pride in personal appearance and work quality.

Working Conditions and Physical Requirements

• Full-time position with site visits across the Atlanta area.
• Ability to work in all weather conditions.
• Able to stand, walk long distances, and lift up to 60 pounds.
• Operate office and field equipment.
• Correctable vision and hearing required.
• Ability to drive a vehicle.

Other Requirements

• Must pass drug screening and background checks.
• Completion of Wayside training class.
• Must live within 30 minutes of Midtown Atlanta.
• Flexible and reliable to support team operations.
• Valid driver’s license and clean driving history required.

What You’ll Get
At Keystone, we believe in providing the best for our team. In addition to a collaborative and supportive workplace, we offer:

Competitive Benefits Package
• 401(k) with company match
• Comprehensive health, dental, and vision insurance
• Tuition reimbursement and professional development opportunities
• Paid time off, including your birthday off
• Life, short-term, and long-term disability insurance Salary Transparency Statement
The pay range for this position is $60,000-$65,000  annually. The actual compensation will be based on a variety of factors including experience, skills, certifications, and location. Keystone Management, LLC is committed to pay transparency and equity across all roles. Pre-Employment Requirements
Upon receiving a contingent offer of employment, the selected candidate must comply with the following as a condition of employment:

• Pass airport SIDA badge and driver’s test within 2 attempts
• Successfully Pass Drug screening & background checks (Keystone, FAA, and airport security)
• Valid driver’s license and successfully pass a motor vehicle check (MVR)

Equal Opportunity Employer

Keystone Management, LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status.

E-Verify Company Information

Keystone Management, LLC participates in the Federal Government E-Verify Program, an internet-based system that allows businesses to determine the eligibility of their employees to work in the United States.

Ready to Join Us?
If you’re ready to bring your skills and expertise to a company that values your contributions and supports your growth, we encourage you to apply. Join the Keystone community today and help us make a difference by ensuring our facilities run smoothly and safely!