Associate Director - Client Growth Partner (IT Consulting)

Company Description

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Job Description

We are seeking a strategic, client-facing professional to drive account growth, build executive relationships, and lead value-driven transformation initiatives across key client accounts.

Key Responsibilities & Deliverables

Account Growth & Farming

• Own and grow strategic client accounts within an assigned portfolio.
• Identify, shape, and convert new revenue opportunities within existing customer relationships.
• Drive sustained account expansion through proactive, value-led engagement.

CXO Engagement & Trusted Advisory

• Act as a trusted advisor to CXO and senior leadership.
• Lead strategic conversations linking business outcomes with technology investments.
• Elevate discussions beyond delivery to long-term transformation, operating model improvement, and value realization.

Value Creation & Transformation

• Drive conversations around productivity improvement, operational efficiency, cost optimization, and business agility.
• Position digital, cloud, data, and AI/GenAI solutions as enablers of measurable business outcomes.

Customer Intimacy

• Develop a deep understanding of client business priorities, challenges, and competitive landscape.
• Align with client transformation roadmaps and proactively propose relevant solutions.

Opportunity Shaping & Deal Leadership

• Collaborate with delivery, solution, and practice teams to shape opportunities and build compelling proposals.
• Ensure alignment between client expectations, proposed outcomes, and execution feasibility.

AI & Innovation Advocacy

• Articulate the value of AI and GenAI in transforming business processes and decision-making.
• Translate emerging technologies into practical, business-relevant use cases.

Client Presence

• Maintain consistent onsite presence (2–3 times per week) to strengthen stakeholder relationships.

Collaboration & Internal Leadership

• Partner with internal sales, practice, and delivery teams to ensure account success and client satisfaction.
• Act as the single-threaded owner for client growth and relationship management.

Qualifications

• Proven experience in account farming, client relationship management, consulting, or business development.
• Strong track record managing and growing strategic enterprise accounts.
• Solid understanding of P&L ownership, financial management, and commercial accountability.
• Demonstrated ability to engage and influence CXO-level stakeholders.
• Strong knowledge of digital transformation trends, including AI/GenAI, cloud, data, and automation.
• Experience driving enterprise transformation initiatives focused on productivity, efficiency, and optimization.
• Skilled in account planning, segmentation, and opportunity identification.
• Comfortable with regular onsite client engagement (2–3 times per week).
• Excellent executive presence, communication, and storytelling skills.
• Ability to bridge business strategy with technology execution.

Additional Information

Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.