Lobby Attendant
Job Description
Job Description
The Doubletree by Hilton Atlanta Dunwoody is hiring a Lobby Attendant. The Lobby Attendant's job primarily involves greeting guests, maintaining a clean and presentable lobby, and providing assistance to guests. They may also direct guests to different areas, answer questions, and ensure a safe and welcoming environment.
Responsibilities:- Providing a warm and professional greeting to guests as they enter the lobby, making them feel welcome and comfortable.
- Ensuring the lobby is clean, organized, and visually appealing. This may include sweeping, mopping, dusting, and ensuring that supplies are stocked.
- Answering guest questions, providing directions, and helping with luggage or other requests.
- Monitoring the lobby area for safety and security concerns, reporting any issues to management, and ensuring a safe environment for all guests.
- Assisting with the setup and maintenance of lobby areas for events, such as conferences or meetings, as needed.
- Providing friendly and helpful service to all guests, resolving any minor issues or complaints, and ensuring guest satisfaction.
- Depending on the specific location, lobby attendants may also be responsible for tasks such as operating a front desk, answering phones, taking messages, or assisting with other administrative duties.
- Prior cleaning or housekeeping experience.
- Guest Service experience.
- Strong attention to detail.
Located off I-285, our hotel is two miles from Perimeter Mall and the Dunwoody MARTA train station with access to downtown Atlanta. Oglethorpe University is a ten-minute drive from us. UPS Headquarters and Truist Park are 20 minutes away.
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