Outside Sales Representative Heavy Duty Repair

Job Description:

This is a salaried position that comes with a monthly commission opportunity as well.

• This is a position that supports the Class A Service Side of our company, not our parts division.

ATLANTA METRO AREA (shops you are selling are located in Ellenwood and Cumming)

The Outside Sales Representative will be primarily responsible for managing and growing the largest revenue-generating customers (core accounts) within a FleetPride service center area. This role will focus on delivering world-class customer experience to ensure maximum retention of core accounts. The Outside Sales Representative will partner closely with these key customers to understand their business needs and leverage FleetPride’s extensive assortment and expertise to expand their share of wallet.

This is what we offer:

• Medical, dental, vision, 401K with matching, life insurance, flex spending accounts, employee assistance program, short term disability, long term disability, holidays ON DAY ONE!!
• Vacation time (2 weeks accruing) and paid sick time on DAY ONE!! Increases to 3 weeks vacation after one year.
• WEEKLY PAY!
• Monthly bonuses!
• Eligible for some referral bonuses
• Monday-Friday day shift with consistent scheduling
• Company paid RX safety glasses
• Free uniforms
• Annual raises
• Career advancement opportunities with relocation assistance
• MOTUS program for mileage on vehicle
• Cell phone or allowance for using a personal one
• Laptop
• Food stipend for travels
• Company credit card
• lodging covered during overnight travel

This is what we're looking for:

• High School Diploma (or GED or High School Equivalence Certificate) required
• Valid driver's’ license with clean driving record.
• 3 year of B2B/OSR sales experience; preferred
• Understanding of the heavy-duty service industry, prior industry experience
• Demonstrated mechanical inclination and interest in FleetPride’s industry
• Strong professionalism, credibility, and interpersonal skills.
• Basic knowledge of MS Excel, MS Word, MS PowerPoint.
• Experience with CRM utilization.
• Experience with Power BI utilization.

DUTIES & RESPONSIBILITIES:

Sales Methodology & Performance Tracking:

• Drive revenue growth by identifying repair opportunities across core, non-core, and new prospective clients.
• Collaborate with all customers to develop tailored solutions that meet their evolving business needs and align with FleetPride’s offerings.
• Work closely with each core account to ensure customer revenue meets or exceeds sales growth targets.
• In partnership with service center leadership, develop and implement strategic account plans that outline growth opportunities and milestones for core accounts.
• Prospect potential new customers and onboard them to the FleetPride network of offerings.
• Analyze customer data to identify trends, track progress, and make informed decisions that drive customer growth and retention.
• Monitor key performance indicators (KPIs) for each core account, such as revenue growth, retention rates, category expansion, etc.
• Collaborate with service center leadership on account performance, pipeline management, and overall strategy to support financial targets of assigned Service Centers.

Customer Relationship & Data Management:

• Serve as the primary point of contact for the service centers sales functions
• Develop and maintain strong, long-term relationships with key stakeholders within the core accounts
• Facilitate regular customer engagements through onsite visits and sales calls to ensure ongoing satisfaction and alignment with customer objectives
• Implement strategies to ensure core customer retention, including monitoring account health, identifying additional repair opportunities, and proactively addressing potential risks of churn.
• Address and resolve customer issues or challenges in a timely and effective manner, ensuring minimal disruption to their business.
• Utilize FleetPride’s CRM system to track all account activities, customer interactions, and key data points to ensure accurate and up-to-date customer records, pipeline, and sales activities.
• Maintain the integrity of customer data by regularly updating information, including contact details, address updates, and sales opportunities.

Are you someone who values quality work, a friendly and safe environment, and a long-term career path with growth opportunities? At FleetPride, we offer all of that and more! We provide truck and trailer repair services ranging from preventative maintenance to full in-frame engine rebuilds for customers big and small, across more than 100 service centers nationwide. We know the importance of investing in our employees! As the leader in HD after-market service solutions, we are proud to be a forever company for many because pride is in the name.

You may also visit fleetpride.com/careers to see all open positions and to apply directly!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Application Question(s):

• What is your relevant experience in Heavy Duty repairs of Class A trucks?

Education:

• Bachelor's (Preferred)

Experience:

• Outside sales: 3 years (Required)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 75% (Required)

Work Location: On the road

Pride is at the heart of our core values. We’re not only proud of our products and services, but we’re also proud of our employees and the team-oriented company we’ve built. If you also take pride in your work, you can grow your career across our retail stores, service team, and corporate office.With the largest footprint of heavy-duty truck and trailer parts locations in North America, we’re always looking for talented people to join our growing team. We have the right heavy-duty truck job for you!