Field Service Technician

Job Description

Job Description

Who We Are:

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing:

As the Field Service Technician for Yancey Engineered Solutions, you will be responsible for effecting service repairs on generator tanks and enclosures in the yard and in the field to ensure conformity to company standards.

Primary Responsibilities:

• Complete service and repairs on generator enclosures and fuel tanks.
• Complete all jobs assigned by the lead technician to company standards.
• Account for all tools issued to complete jobs.
• Maintain a clean and safe work environment.
• Interact with Lead Field Service Tech to provide feedback to the management group.
• Ensure that all repairs meet quality standards.

Additional Responsibilities:

• Participate in required safety program, and work in a safe manner
• Complete additional tasks as assigned by management

Who We Are Looking For:

To be successful in this position, you should be self-motivated with problem-solving and technical skills. You should also have measurement skills and computer skills.

Education/Experience:

• High school diploma or equivalent.
• 1+ years technical experience in the industry is preferred.

Required Qualifications/Skills:

• Problem solving
• Communication
• YES Manufacturing knowledge/experience of product
• Attention to detail
• Adaptability
• Technical skills
• Conflict resolution
• Decision making
• Self-Motivated
• Measurement skills

Values:

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

• Safety: We value the lives and health of our team and customers above all else.
• Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
• Teamwork: We work as one across our organization for the benefit of our customers.

Ideal candidates will demonstrate the following values:

• Acting in a safe manner
• Exhibiting honesty and integrity
• Acting in a fair and ethical manner
• Team mentality
• Delivering quality results
• Embraces change / improvement
• Exhibiting superior customer service skills
• Exhibiting pride and ownership
• Working with a sense of urgency
• Exhibiting a winning attitude

What We Offer:

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure

• Competitive Pay
• Individual Bonus Opportunities Available
• 401k Plan Strong Company Match
• Employee Profit Sharing
• Financial Wellness Coaching

Employee Wellness Program

• Medical, Vision, Dental Insurance
• Prescription Drug Coverage
• Flexible Spending Accounts
• Short & Long Term Disability
• Group Life Insurance

Personal Time Off

• Paid Holidays
• Paid Sick Leave

Career Development

• Tuition Reimbursement
• Ongoing Training
• Advancement Opportunities