Houseperson - Rooms
- Responsible for the cleanliness and organization of floor closets; removing garbage from the service elevator landing, wipe down shelves/counters; sweep and mop, remove non-floor closet items and store in appropriate areas by the end of the shift.
- Assist room attendants with heavy items such as mattresses and linen. Deliver linen and other supplies to room attendants.
- Remove all dirty linen from assigned Room Attendants carts and closets and transport to laundry chute.
- Throw any recycled items down the recycle chute (except glasses and boxes)
- Responsible of maintaining the cleanliness and condition for their own sections/floors.
- Responsible for shampooing carpet in guestrooms and designated hallways/floors.
- Respond to guest requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
- Clean public areas in the prescribed manner while following department standard operating procedures.
- Report to office coordinator needed repairs or unsafe conditions.
- Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
- Monitor and control supplies/amenities and minimize waste within all areas of housekeeping.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- May regularly assist with deep cleaning projects.
- May assist with other duties as assigned.
- Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds.
- Frequently standing up and moving about the facility
- Frequently handling objects and equipment to maintain the facility
- Frequently bending, stooping and kneeling
- Communication skills are utilized a significant amount of time when interacting with guest and employees
- Reading and writing abilities are utilized often when reading assignments and completing checklists.
- May be required to work nights, weekends, and/or holidays.
- The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
- EEO Is The Law - for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
- If you require reasonable accommodation during the application process, please .
- IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please for our agency policy.
- If you are a resident of or applying to a job opening in the State of Washington, please to read about applicable benefits.
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