Client Experience Manager
- Complete internal audits to ensure qualitative file handling consistent with firm protocols and client expectations.
- Prepare reports of audit findings.
- Identify opportunities for education and improvements.
- Participate in the implementation of process improvements and presentation of training programs related to the firm’s quality control program.
- Contribute to the evolving development of the firm’s quality control program.
- Evaluate, interpret and understand client guideline requirements.
- Provide assistance in the coordination and organization of audits conducted by firm clients.
- Understand and utilize firm systems including, but not limited to, Aderant, ProLaw, BillBlast, etc.
- Understand and utilize client e-billing systems as needed.
Recommended Jobs
Life Is Good Retail Sales Keyholder
At Life is Good , it’s more than our work, it’s our passion for the guest experience, the outdoors, and the community that bring us all together. As a community of adventurers and beach enthusiasts,…
Front Office Secretary
Front Office Secretary Location Statesboro, GA : Front Office Secretary - Central Office DEPARTMENT: Human Resources TERMS OF EMPLOYMENT: 12 months (240 days) SALARY: Based on Bulloch County …
Veterinary Assistant/Technician
Job Description Job Description Join Our Compassionate Team at Town & Country West Veterinary Clinic! Are you an EXPERIENCED Veterinary Assistant or certified technician passionate about prov…
Lead Data Engineer - R01548769
About Brillio: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive adva…
Accountant
Job Description Job Description Accountant – Gainesville, GA We are seeking a dedicated, part-time accountant for a unique opportunity in our Family Office. The ideal candidate must have a sol…
Client Service Manager
Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of …
Junior Software Developer
Job Summary We’re looking for a curious, hands-on Junior Software Developer to help build and maintain line-of-business applications and APIs that support high-volume legal and operations work…
Project Engineer - ACS
Do you possess an entrepreneurial spirit? Do you thrive in performance-based environments that reward work ethic, integrity and “doing the right thing”? Would you be interested in growing your career…
Supply Chain and Ops Intern
Interns will train alongside our experienced management and operations team either within our Dry Van or Regional Truckload Divisions; both divisions will lead you through real world experience within…
Duct Installer
Job Description Job Description Job Summary: We are looking for a motivated Duct Installer to join our team! Qualifications: Must be able to work with rectangular duct, round pipe, fle…