Server

Job Description

Job Description

Description:

Cypress Street is Looking for an Experienced Servers!

Cypress Street Pint & Plate is located in the heart of Midtown Atlanta. It is a throwback to when the drinks were always cold, the food was always hot, and the bar staff knew your name. With seventeen beers on tap, forty bottled selections, and a fully stocked selection of wine and spirits, Cypress has become a local favorite neighborhood haunt.

The ideal candidate is someone who is a hard worker, a self-starter, maintains a strong work ethic, and possesses the intangibles we are looking for - helpful, kind, fun to be around, and guest-obsessed. Having a great knowledge of beer, liquor, wine, and cocktails is necessary. A minimum of two years of high-volume serving experience is preferred. We work hard, we’re there for one another, and we take care of our guests. We strive every day to provide a fun and safe atmosphere and deliver a phenomenal dining experience for all who walk through our doors. In the simplest of terms, if you’re looking for a great place to work with a great clientele, a high level of consistency, and the support of your peers and management, this is the opportunity for you.

SUNDAYS AND MONDAYS and Weekends are a Must!

Pay is Based on Experience - $2.13 an hour plus tips

Job Responsibilities (include but not limited to):

• Set dining area for service; condiments, candles, napkins, service plates and utensils, per restaurant standards.
• Follow sanitation, safety, and the company’s Alcohol Awareness policy.
• Keep an eye on patron intoxication levels and respond appropriately
• Following the 10 Steps of Customer Service.
• Follow first-time guest procedures.
• Greet tables promptly
• Memorize the menu for on-demand recitation and questions about ingredients. Answer questions about menu items
• Gracefully suggest/upsell additional menu items, such as cocktails, specials, and desserts.
• Accurately take customer orders and relay them to the kitchen staff. Communicate with kitchen staff to ensure timely delivery of food.
• Serve food and drinks to guests in a timely and professional manner
• Check on guests throughout their meal to ensure satisfaction. Prebus as needed.
• Handle cash and credit card transactions accurately. Follow the company's cash handling policies.
• Close out all checks at the end of every shift
• Maintain a clean and organized dining area, server stations, and drink stations.
• Offer special assistance to patrons with specific needs, such as highchairs for children
• Operate the drink fountain and coffee station. Pick up bar orders from designated areas.
• Use the POS system accurately
• Perform side work and side duties as assigned
• Prebus
• Properly open and pour wine at the tableside
• Thank guests for dining with you and invite patrons to return
• Perform daily/weekly/monthly cleaning tasks as needed or directed by the manager.
• Adhere to grooming and appearance standards consistently - follow the Dress Code.
• Promptly address customer service issues and refer to management when necessary