Accounts Receivable Specialist

Job Description

Job Description

Description:

EyeQ Monitoring is a leader in AI-driven remote video monitoring, delivering real-time security and business intelligence solutions across automotive, retail, and construction industries. We are a fast-growing, execution-focused organization where ownership, accountability, and innovation drive everything we do.

The Accounts Receivable Specialist plays a critical role in managing billing, collections, and cash application in a fast-paced, high-growth environment. This role is highly customer-facing and directly impacts cash flow, aging balances, and overall financial health of the business.

This role is based in our Atlanta office, with a hybrid schedule of four days in-office and one remote.

You’ll serve as both an operator and problem solver- owning the AR process end-to-end while partnering cross-functionally to resolve discrepancies, improve processes, and drive efficiency.

Here at EyeQ, people matter. Any new team members we bring on have to live and breathe our core values, just like we do.

• We value trusted partnerships. We believe in transparent, reliable, and growing relationships with our team and customers—and turn away people and businesses that don’t fit.
• We build to last. We focus on long-term solutions and take the time to ensure things work right the first time.
• We take the hill. We lean into challenges, push boundaries, and solve problems others avoid—embracing speed, ownership, and accountability.
• We enjoy the journey. We take our work seriously, but not ourselves. We’re proud of what we do and the team we get to do it with every day.

• Generate and issue accurate invoices across recurring, installation, and service revenue streams
• Manage billing inputs, including Statements of Work (SOWs) and contract-based invoicing
• Process daily accounts receivable transactions and cash receipts
• Lead collections efforts via phone and email to resolve past due accounts
• Maintain AR aging reports and actively track collection progress
• Investigate and resolve billing discrepancies and customer disputes
• Identify and implement process improvements to reduce DSO and improve cash flow
• Partner cross-functionally with operations, sales, and finance to ensure billing accuracy

Qualifications

• 2+ years of experience in accounts receivable, billing, and collections
• Strong understanding of GAAP principles and AR processes
• High attention to detail with strong accuracy in financial data handling
• Excellent verbal and written communication skills, especially in customer-facing situations
• Proven ability to manage high-volume workloads and prioritize effectively
• Proficiency in Microsoft Office (Excel required)

• Experience with Sage Intacct
• Familiarity with contract/SOW-based invoicing
• Demonstrated success improving collections metrics or reducing DSO