Personal Care Home Assistant Manager

Job Description

Job Description

Welcome to Annandale Village – Where Happiness Works

Annandale Village is a one-of-a-kind nonprofit community in Suwanee, GA, where we proudly serve adults with developmental disability and acquired brain injuries. We are a true community where our residents, known as Villagers, are supported in living with dignity, purpose, and independence.

We’re the only nonprofit in the southeast offering a full continuum of care for the people we serve. Our 55-acre campus includes:

• Two assisted living buildings serving 33 Villagers
• Eight Personal Care Homes (independent, semi-independent, and cottages) serving up to 100 Villagers
• A 32-bed skilled nursing facility—the only one in Georgia dedicated solely to adults with developmental disabilities
• A Medicaid waiver day program with approximately 33 participants
• A community-based independent living program, All In, currently serving 26 individuals

Annandale Village is synonymous with home. We’re a place where Villagers and our employees alike find community, stability, and meaning.

Why Work With Us?

At Annandale Village, you’re not just filling a role—you’re joining a mission. Our team is made up of passionate, dedicated individuals who care deeply about the people we serve. Whether you're in direct care, nursing, administration, or support services, your work makes a lasting difference in someone’s life.

We offer:

• A supportive, mission-driven culture
• Strong onboarding and ongoing training
• Opportunities for professional development
• A workplace where you’re valued and appreciated

What Else Is Included at Annandale?

Along with your base wage, you receive:

• Health, dental & vision insurance
• Free meal during your shift
• PTO (Paid time off)
• 403(b) Retirement Plan → With a 3% employer match
• Training & growth opportunities
• Employee Recognition programs and team appreciation events
• Holiday Premium Pay
• For hourly employees: double time for major holidays worked
• For hourly employees: time-and-a-half on select days that matter to our residents and families—like Easter, Mother’s Day, and Father’s Day
• Annual pay increases based on performance

Come grow with us – and learn why Happiness Works Here!

Department

Personal Care Homes

Reports to

Personal Care Home Manager

Position Purpose

The Personal Care Home Assistant Manager supports the daily functioning of Annandale’s Personal Care Homes by helping ensure a safe, consistent, and person-centered living environment for Villagers. This role assists in coordinating services, supporting Direct Support Professionals (DSPs), and helping maintain compliance with staffing, documentation, and safety expectations. When the PCH Manager is not present, this position serves as the designated person of authority to help ensure continuity of support, communication, and care.

Required Qualifications

• High school diploma or GED
• At least 2 years of leadership experience, or a combination of education and experience totaling 2 years
• Experience in human services preferred; interest in work with adults with IDD is required
• Must complete DSP certification course
• Minimum age 21
• Valid Class C Georgia Driver’s License, proof of insurance; must meet MVR requirements
• Must pass GBI/FBI background check, drug screening, and TB screening
• Ability to lift/move 25 lbs independently and 75 lbs with assistance
• Ability to safely drive and support Villagers into and out of vehicles
• CPR/First Aid certified

Key Responsibilities

Leadership & Daily Support

• Serve as the designated person of authority in the PCH Manager’s absence, helping ensure continuity of Villager support and staff supervision
• Provide guidance and support to DSPs to ensure consistent, person-centered services
• Communicate Villager- or household-related concerns between shifts and to the PCH Manager

Villager Support & Care Coordination

• Assist with coordinating medication-related follow-up and addressing missed medication documentation
• Support Villagers and families during Leave of Absence (LOA) processes, including related packing and medication coordination
• Transport or accompany Villagers to urgent care or hospital when needed
• Accompany and/or transport Villagers in accordance with individual needs for employment, appointments, recreation, exercise, shopping, or community events
• Assist with medication administration, as needed and trained/approved

Staffing & Scheduling Support

• Assist with staffing plans to maintain required ratios and ensure adequate household coverage
• Help respond to call-outs and fill open shifts as needed
• Provide break coverage to support team members

Documentation & Record Support

• Support accurate completion of shift documentation including MARs, Plans of Care, nutrition logs, incident reports, and other required records
• Ensure timely reporting and submission of incident reporting within same shift
• Complete monthly audits of required documentation, Villager checklists, tracking sheets, and follow-up items
• Work with staff to ensure accurate documentation into PointClickCare daily

Safety, Home Environment & Compliance

• Conduct monthly fire drills and document in accordance with safety requirements
• Assist with monitoring the physical condition and upkeep of PCH homes; submit maintenance work orders when repairs are needed
• Help ensure safe and supportive home environments consistent with Villager needs

Community Engagement

• Help support social and recreational activities as needed, including evening and weekend engagement
• Support coordination and supervision of volunteers during on-campus activity involvement

Other Duties

• Performs other duties in support of Villagers and the PCH homes, as requested and in the best interest of the community

Physical Requirements

• Regular physical activity including sitting, standing, walking, climbing, kneeling, bending, and reaching
• Ability to lift/move 25 lbs independently and 75 lbs with assistance
• Requires close, distance, color, and peripheral vision; depth perception; ability to adjust focus
• Ability to assist Villagers in and out of vehicles and perform CPR/First Aid if needed