Field Operations Manager

Job Description

Job Description

At Martin Docks, we believe that a dock is more than just a structure – it’s a lifestyle. Established in 1956, we have been dedicated to building docks that stand the test of time, providing a platform for a unique lakefront lifestyle. Our commitment to quality craftsmanship and premium materials ensures that every Martin Dock is a testament to durability and longevity.

Why Work at Martin Docks?

From our humble beginnings, Martin Docks continuously strives to raise the bar on our product offerings and service delivery excellence. Today, we’re proud to be the leading full-service lakefront provider in North Georgia and surrounding areas, offering a comprehensive list of solutions to enhance our customers’ lakefront experience. If this sounds like a place you’d like to work, continue to read, as our team is growing.

Job Title: Field Operations Manager
Location: Gainesville, GA
Reports To: General Manager
Employment Type: Full-Time | Exempt

Position Summary

We are seeking a hands-on and highly organized Field Operations Manager to support our General Manager in overseeing mobile service crews and day-to-day field operations. The ideal candidate brings field leadership experience from industries such as HVAC, specialty trades, or high-end residential remodeling, where coordinating multi-skilled crews, managing job schedules, and delivering premium service are essential. This role is key to ensuring job site readiness, resource coordination, and execution excellence across a variety of service locations.

Key Competencies

• Leadership
• Operational Execution
• Planning & Scheduling
• Communication
• Problem Solving
• Field Coordination
• Adaptability
• Attention to Detail
• Team Collaboration

Key Responsibilities

• Assist the General Manager in planning and executing daily field operations across multiple service locations.
• Manage crew assignments, scheduling, and labor planning to meet project timelines and customer needs.
• Serve as the point of contact for crew leads, helping troubleshoot issues and ensuring alignment on job expectations.
• Coordinate equipment, materials, and logistics in collaboration with purchasing and operations support teams.
• Monitor job progress and quality, escalating issues when necessary and supporting onsite resolutions.
• Reinforce company safety protocols and compliance standards in the field.
• Support onboarding and training of field team members to maintain a high-performance work culture.
• Track and report on field activity and crew performance; recommend improvements as needed.
• Foster a positive team environment, encouraging communication and accountability.
• Assist with inventory monitoring in collaboration with the Purchasing Manager.

Qualifications

• 3–5 years of experience in field operations, service delivery, or crew supervision.
• Prior experience in labor planning, dispatching, or mobile workforce coordination strongly preferred.
• Excellent communication, scheduling, and leadership skills.
• Strong ability to problem-solve and adapt to evolving field conditions.
• Proficiency in Microsoft Office and basic scheduling or workforce tools.
• Bilingual (English/Spanish) is a plus.
• Valid driver’s license required; ability to travel locally to job sites as needed.

Work Environment:

Primarily in the office but may be required to work in the field as required.

Benefits:

• Competitive salary and performance-based incentives.
• Health, dental, vision, and ancillary insurance.
• Paid time off and holidays.
• Professional development opportunities.

Benefits:

• Competitive salary and performance-based incentives.
• Health, dental, vision, and ancillary insurance.
• Paid time off and holidays.
• Professional development opportunities.

How to Apply: Interested candidates should submit their resume to the Application Portal.

Martin Docks is an Equal Opportunity and E-Verify Employer. We are committed to providing a diverse and inclusive work environment where all employees and applicants are treated fairly and with respect. Our hiring practices are based on qualifications, skills, and experience, and we do not