Traveling Electric Vehicle Field Service Tech- Southeast
- Understand the complete vehicle at a systemic/component level to effectively and efficiently diagnose and repair
- Represent Orange EV in the utmost professional manner
- Utilize the Remote Monitoring System and the service-keeping system to determine a service plan and prioritize customer needs
- Accurately record all service activity in the service record-keeping system
- Communicate with customers and third-party service providers to aid in diagnosis or issue escalation and promote the most efficient repair scenario
- Work with the site manager and the electrician regarding the logistics of charging infrastructure location, cost, and timing
- Evaluate conversion vehicle candidates and prepare thorough reports on the condition of the vehicle
- Support Customer Technicians and Third-Party Service Providers with ancillary repairs
- Deliver Operator and Maintenance training in addition to sales and business development support
- Will be traveling to support markets for PTO coverage, large repairs that require assistance, and regions without a current technician or backlog of work to support our customers
- Travel amounts will vary, but potentially could involve being gone for multiple weeks at a time or back-to-back trips with return to the home market for the weekend.
- When no travel work is needed, this role supports the service team at our production facility with repairs, update work(Recalls), and truck reconditioning.
- High School Diploma; related technical degree preferred
- 1 or more years of experience in the automotive or electrical industries
- Intermediate to Advance level experience with MS Office Suite, including Excel, Word, and TEAMS.
- Knowledge of principles and processes for providing superior customer service
- Analytical approach to problem-solving
- Ability to routinely lift up to 50 lbs at waist level and occasionally up to 75- 100 lbs
- Ability to squat, sit, lie under, or climb on the vehicle routinely.
- Ability to handle many functions at one time and adjust to rapidly changing priorities and schedules
- Ability to set and prioritize goals and achieve them according to a schedule
- Ability to execute and follow through on instructions given by the supervisor
- Ability to articulate clearly when writing, including composition, spelling, and punctuation.
- Must be available for regular unplanned travel.
- Ability to travel by plane, vehicle, or other needed means of transportation without restrictions while bringing needed tools and equipment to perform repairs.
- Must possess or be able to acquire a Passport, TWIC, TSA card, and any additional background checks our customers may have for site security requirements.
Recommended Jobs
On-Site Specialist III
Company Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology…
Senior Production Manager
About Us CorDx, a multi-national biotech organization, focused on pushing the limits of innovation and supply in global health. With over 2000 employees across the world serving millions of users …
Accounts Receivable Specialist
GHJ Search and Staffing serves as the recruitment division of GHJ, a prominent national accounting and advisory firm. Our team provides qualified Accounting and Finance professionals on a temporary a…
3rd Shift Supervisor
Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of f…
Instructor 1
Aspire Behavioral Health & Developmental Disabilities Services Job Description A. ORGANIZATIONAL RELATIONSHIPS Position Title: Instructor I- SSS011 Status: Non-Exempt Position Number: Date: 1.8.25 Rev…
Catering Services Worker
Job Description The Catering Services Worker supports the event operations team in running successful catering orders and events within the location. The Catering Services Worker supports and carr…
ADMINISTRATIVE ASSISTANT (FULL TIME)
We are hiring immediately for a full time ADMINISTRATIVE ASSISTANT position. Location : Intuit Atlanta - 405 North Angier Avenue, Atlanta, GA 30308. Note: online applications accepted only…
현대 계열사 조지아공장 - Audit Senior Specialist 채용
Terms of employment Annual Salary Discussed Upon Interview Type of Work Full Time Type of Job Engineering Other Location USA Georgia West Point Visa Sponsor H1B, Gree…
H&M Sales Advisor
Job Description About the Role As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our prod…
Licensed Mental Health Clinician - ACT
Licensed Mental Health Clinician-ACT Company Overview: At River Edge Behavioral Health in Macon, GA, employees are expected to develop meaningful relationships with patients, establishing trust…