IT Infrastructure Product and Architecture Leader
- Develop and maintain the roadmap for core IT infrastructure products, aligning with business objectives and long-term growth strategies.
- Adopt a customer-centric approach to product management, balancing technical requirements, business priorities, and value-driven deliverables.
- Lead the design and implementation of scalable, secure, and resilient IT infrastructure architectures, including core routing and switching, cloud solutions, and data centers.
- Provide technical leadership on cloud technologies, networking, security products, and data center solutions to enhance infrastructure capabilities.
- Stay ahead of industry trends and emerging technologies while fostering innovation by exploring new ideas, defining objectives, and testing hypotheses through rigorous experimentation.
- Partner with internal teams, including IT Operations, Escalated Services, and Product Owners, to drive strategic initiatives and ensure seamless execution.
- Act as the point of contact for senior leadership, presenting architecture strategies, product updates, and performance metrics.
- Collaborate with external vendors and suppliers to identify opportunities for optimization and innovation.
- Mentor and guide Product and Architecture teams, fostering a culture of innovation, collaboration, and continuous improvement.
- Leading and managing a team of highly skilled infrastructure product owners, managers and Architecture.
- Collaborate with Finance to analyze product spend, recovery trends, and cost drivers, identifying opportunities to reduce total cost of ownership and enhance cost recovery.
- Drive accountability within our product team and product vendors for business outcome driven deliverables.
- Establish and monitor KPIs to measure infrastructure performance and ensure adherence to SLAs
- Experience as a Product Manager, Product Owner, Architecture and leader, or similar role in a technology-driven environment and possessing skills in PMP, Agile, ITIL, etc.
- Proven experience in change management, driving process improvements, aligning strategies with business outcomes, and ensuring team adherence to standards.
- Demonstrated ability to identify, nurture, and develop talent, with a strong focus on mentoring and building high-performing teams and influencing others.
- Leadership skills with experience managing cross-functional teams and mentoring technical talent.
- Experience and knowledge in information technology, including solutions such as networking, network security, computing, storage, data centers, cloud networking, and voice solutions.
- Demonstrated experience and proven track record applying good economic thinking, critical thinking, collaboration, and accountability.
- Travel requirements of 25% to support business needs, including collaboration with teams, stakeholders.
- Experience working with complex enterprise technologies with global stakeholders
- Experience with Agile methodologies/ certification and Scrum master.
- Forward leaning or transformation within this area: Infrastructure as Code, Automation, Proactive.
- Knowledge of ITIL foundations / certifications / ITSM best practices
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