IT Intern
Information Technology Position Type
Paid Internship
(Opportunity for Professional Growth)
Must be authorized to work in the US.
This position is not eligible for sponsorship
Position Overview We are looking for an IT Helpdesk Intern who is eager to learn and gain hands-on experience in a professional IT environment. This role is designed as a mentorship opportunity for a recent graduate or student who is just beginning their IT career and wants exposure to real-world systems, support workflows, and security concepts.
No prior helpdesk or enterprise IT experience is required. We are looking for someone who is curious, dependable, and motivated to learn . Training, guidance, and support will be provided.
What You’ll Do Learn & Support Day-to-Day IT Operations
- Assist with Tier 1 helpdesk support under the guidance of senior IT staff
- Help respond to basic user requests and issues
- Learn how IT tickets are logged, documented, and resolved
- Ensure requests are directed to the appropriate team when needed
- Help prepare laptops and equipment for new employees
- Assist with basic account setup and access requests (with supervision)
- Learn how onboarding and offboarding processes work in a corporate IT environment
- Shadow members of the IT team to learn:
- How support issues are diagnosed and resolved
- How systems are managed behind the scenes
- How security-related issues and alerts are handled
- Ask questions, take notes, and build foundational IT skills
- Gradually take on more responsibility as skills develop
- Learn foundational IT security concepts and best practices
- Gain exposure to security-related work for those interested in that path
- Recent graduate or student pursuing a degree or coursework in:
- Information Technology
- Cybersecurity
- Computer Science
- Or a related field
- Strong interest in technology and learning how things work
- Reliable, organized, and willing to ask questions
- Comfortable communicating with others and asking for help when unsure
- Positive attitude and desire to grow
- Demonstrates a strong task-oriented approach and efficiently manages a wide range of daily responsibilities.
- Prior helpdesk experience
- Knowledge of ticketing systems
- Advanced technical skills
- Enterprise IT or security experience
- Hands-on experience in a professional IT environment
- Mentorship from experienced IT professionals
- A supportive environment focused on learning and growth
- Exposure to IT support, systems, and security concepts
- A strong foundation for a future career in IT or cybersecurity
Recommended Jobs
Motion Designer (Temporary)
: Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we'…
Dental Assistant (Marietta)
Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and talent…
Installation Supervisor
Overview: CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored soluti…
Remote Travel Advisor-Entry Level/ Work from Home
This is a remote position. Remote Travel Advisor – Entry Level | Work From Home Do you have a passion for travel and a desire to build a meaningful career from anywhere? We're seeking enthusi…
RN Clinical Coordinator Nights - MSICU
At ScionHealth , we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and…
Online Sales Concierge
Description D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and s…
General Manager - Atlanta
About Us We love great craft beer. We want everyone to be as passionate about it as we are – and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer exper…
Territory Sales Manager - Southeast Region
Location: Field-based / Remote (U.S.) Employment Type: W-2, Base Salary + Commission Compensation : $60,000 Base + Commision + Residuals First-Year On-Target Earnings (OTE): $100,000–$12…
Cook / Grill Operator
At Waffle House, we are not in the food business. We are in the People Business and we are hiring immediately for full time and part time cooks (all shifts). Being in the People Business, we don’t j…
Associate Veterinarian
Associate Veterinarian – Metro Atlanta, GA #4450 We are seeking an Associate Veterinarian to join a team of doctors in Metro Atlanta. This is a full-service small animal practice about one hour n…