Service and Parts Counter Clerk
Job Description
Job Description
Position Specifics:
Department: Service
Reports to: Service Manager or Service Location Manager
Supervises: None
Purpose:
Assist the service manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership. Responsible for selling, receiving, and delivery of parts and accessories. In addition performs in-store customer service and stocking duties.
Responsibilities:
- Fields internal and external customer inquiries to the Service Department
- Promotes and sells products and/or services to meet customer needs
- Supplies Service Technicians with parts as required
- Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they a closed and invoiced
- Maintains the service library with current information (for example, files, bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
- Maintains Service Department filing and records
- Updates customer profiles using equipment, hours, or other information from the customer work orders
- Maintains accessories and supplies and prepares replacement orders
- May prepare Service Technician efficiency reports
- May process warranty and/or product improvement claims including the computation of charges, submission, and follow up
Experience, Education, Skills and Knowledge:
- Basic knowledge of accounting practices
- Ability to use and understand desktop load applications such as Microsoft Office and internet functions
- Knowledge of office procedures
- General understanding of mechanical/technical terms is preferred
- High School Diploma or equivalent work experience
Powered by JazzHR
Dq6S4iueNw
Recommended Jobs
Class A CDL Driver
Job Description Job Description Since 1967, Tucker Door & Trim has been a well-respected wholesale distributor and manufacturer of doors, windows and specialty millwork to the construction indu…
Airport Driver
Job Description Job Description Responsibilities: Transport customers by shuttle bus from the off airport parking facility to the airport terminals. Provide professional service in greeting…
PT Perishable Associate
Primary Purpose Provide quality customer service within the Perishable Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through e…
Dairy Queen Breakfast
Job Description Job Description MEADOWBROOK BRANDS RESTAURANTS You have a seat at our table. Meadowbrook has been an established company since 1932, when then founder Fred Weir Sr. opened h…
Bartender
The Bartender is responsible for preparing, mixing, and serving drinks and beverages correctly and serving members and guests directly or through serving staff. This is a part time position with f…
ACCOUNTANT FOOD SVC
Job Description Job Description Description: Job Title: Accountant / Food Service Company: Jones Petroleum Direct Link to apply: JonesPetroleum.com Full-time Salary: Based on experience…
Plastics Injection Molding Maintenance Technician
Job Description Job Description Join EVCO Plastics as a Full-Time Maintenance Technician in Calhoun, GA, where your technical expertise will directly impact our innovative manufacturing processes…
Senior Procurement Manager - Field Operations
Our client is seeking a Sr. Strategic Sourcing Manager responsible for strategy development and execution, conducting strategic sourcing events, and negotiating terms and conditions with suppliers ac…
Software Engineer
We are a growing solar energy company based in Atlanta, serving the Southeast, committed to helping businesses transition to renewable energy through innovative solutions like Power Purchase Agreemen…
Automotive Sales Associate
Job Description Job Description Want to work for one of Georgia’s best dealer groups? The Five Star Automotive Group is hiring Premier Sales Associates across our entire Brand Platform. As part…