Sports Operations Officer

Key Responsibilities:

Manage and optimize the full lifecycle of sportsbook products, including Specials, Manual Markets, Price Boosts, and other betting offerings.

Create and maintain sporting events, monitor and adjust odds, and ensure accurate settlement and resettlement of markets.

Oversee sportsbook content management, ensuring accuracy, quality, and timely updates across all customer-facing platforms.

Develop and maintain weekly event schedules to maximize coverage and operational efficiency.

Collaborate closely with Risk Management, Product, Content, and Trading Operations teams to deliver a competitive and engaging sportsbook experience.

Support the continuous improvement of trading tools, processes, and workflows to enhance operational efficiency and scalability.

Monitor competitor activity and industry trends, providing insights and recommendations to strengthen the sportsbook offering.

Conduct testing and quality assurance for new markets, features, and product enhancements.

Manage event subscriptions and integrations from external data providers and vendors.

Serve as a key point of coordination between internal departments and B2B partners.

Ensure timely response and adherence to operational procedures during incidents, outages, or other critical situations.

Work on a rotating schedule, including at least one night shift per week, to ensure continuous sportsbook operations and event coverage.

Requirements:

Previous experience in sportsbook trading, bookmaker operations, or a similar sports betting environment.

Strong understanding of sportsbook trading principles, odds compilation, and risk management.

Excellent analytical and numerical skills, with proficiency in Microsoft Excel.

Proven ability to optimize products and contribute to an outstanding customer experience.

Understanding of online product management and digital platforms.

Strong attention to detail and commitment to accuracy.

Ability to analyze data, identify trends, and make informed decisions in a fast-paced environment.

Excellent communication and stakeholder management skills.

Collaborative mindset with the ability to work effectively across cross-functional teams.

Passion for sports and a strong interest in the sports betting industry.

Willingness and ability to work night shifts as part of a rotating schedule