Fresh Food Associate
- Prepare food in accordance with Golden Pantry recipe guidelines, in compliance with food safety requirements, while ensuring customer satisfaction regarding food quality and presentation.
- Ensures food quality and safety standards are met through proper equipment cleaning, hygienic practices, and safe handling of food.
- Control waste, help to investigate and resolve food quality and service complaints.
- Clean, organize, stock kitchen area.
- Proper, efficient, and safe operation of their shift, in such a manner as to ensure contributing to the increased profitability of the store.
- Observes work schedule as posted, unless a change is approved by Store Manager.
- Adheres to all City, County, State and Federal laws.
- Operates shift within company guidelines to achieve sales, profits, and maintain standards.
- Performs all duties in a safe, reliable manner.
- Completes an incident report for all employee/customer accidents or property damage on the premises.
- Completes shift change checklist according to guidelines.
- Records information as warranted in the store communication log
- Stays familiar with company manuals, bulletins, and other communications.
- Advises Stores Manager of any situations having an adverse effect on store operating performance.
- Prepares a shift change report at the completion of shift in accordance with company guidelines.
- Properly records all hours worked and signs timecard verifying all hours worked.
- Assures proper sale and accounting of all merchandise purchased during shift.
- Gives all customers prompt and courteous service.
- Maintains personal appearance according to guidelines in Employee Handbook.
- Wears company uniform and name badge while on duty.
- Greets all customers with a smile and friendly acknowledgment.
- Rings merchandise promptly, counts back change, offers receipt.
- Assists customers who need help.
- Reminds customers of specials, when appropriate.
- Expresses appreciation to all customers.
- Handles customer complaints according to company guidelines.
- Responsible for controlling cash and inventory on their shift according to company guidelines.
- Protects company assets at all times.
- Brings to the attention of Store Manager any damaged or spoiled merchandise discovered on their shift.
- Keeps coolers, store shelves and displays fully stocked and fronted at all times.
- Ensures the customer area is clean and supplies are fully stocked at all times.
- Keeps check-out counter clean and free of clutter.
- Uses correct pricing for all merchandise.
- Keeps store/floor clean at all times.
- Checks all refrigeration units for proper temperature.
- Cleans windows; doors; floors; shelves; counters; and gas pumps and checks pumps and hoses for leakage, as necessary.
- Contacts service department in the absence of store manager for any problem listed on the “after hours” maintenance list.
- Ensures that the standards of any operations within the store are met, including additional training that is required
- Follows established procedures for storing, preparing, cooking, displaying, serving and accounting for product during their shift.
- Retail sales preferred
- Excellent organizational, time management, and multitasking skills
- Superior customer service skills
- Basic math skills sufficient to complete orders, calculate inventory, and manage cash registers
- Work that primarily involves sitting/standing.
- Medium work that includes moving objects up to 20/50 pounds.
- Adjusting or moving objects up to 20/50 pounds in all directions.
- Repeating motions that may include the wrists, hands and/or fingers.
- Remaining in a stationary position, often standing for prolonged periods.
- Ascending or descending ladders, stairs
- Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
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