Learning & Development Manager

Job Description

Job Description

Company Description

At National Vision we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. National Vision is one of the largest optical retail companies in the United States with over 1,200 stores. We operate four retail brands: America’s Best Contacts & Eyeglasses, Eyeglass World, and Vista Optical inside select Fred Meyer stores and on select military bases. We offer an innovative culture where training is a priority, hard work is praised, and career growth is a reality.

We are hiring for a People Development Manager to join our growing team!

Job Description

This role leads instructional design strategy, project delivery, and a team of instructional designers. They will oversee the design, development, and evaluation of learning solutions for corporate, manufacturing, and retail associates. As well as partner with the Clinical team for any support needed for the National Vision doctor network. The People Development Manager will ensure learning and development programs align with business needs and priorities, are delivered on time, and can be measurable for impact.

What Would You Do? The Specifics.

• Leads end-to-end instructional design for leadership, onboarding, and role-based programs, applying adult learning principles from needs analysis through evaluation.
• Oversees development of scalable, blended learning solutions (eLearning, virtual, in-person, and performance support) that are practical and consistent across National Vision.
• Manages and develops a team of instructional designers, setting expectations and quality standards and providing ongoing coaching and performance feedback.
• Reviews and approves instructional design deliverables, ensuring content quality, adherence to standards, and alignment to business needs.
• Uses a structured project management approach to lead multiple, complex learning initiatives from intake through implementation, adjusting scope and priorities as needed.
• Owns project plans, timelines, resources, risks, and stakeholder communication with oversight from the Director of People Development.
• Partners with vendors, SMEs, and cross-functional teams to define success measures, evaluate training effectiveness, and assess learner and business impact.
• Serves as a leader on the People Development team, contributing to enterprise initiatives and scalable learning solutions.
• Serves as a leader on PDT, focused on scalable solutions, an engaged team, and overall positively impacting the experience of other team members.
• Actively participates in cross-function projects, demonstrates a sense of ownership and high level of commitment to results done right.
• Ensures that projects incorporate diverse teams with diverse levels of experience and backgrounds.

Qualifications

Work Experience

• 7+ years of related experience (Required)
• 3+ years of Learning Management System and/or Technology experience. (Required)
• 3+ years of management or supervisor experience. (Required)
• 2-4 years of learning management systems experience. (Required)
• 2-4 years leading cross-functional projects (Required)

Education

• Four-year college degree or equivalent experience. Human Resources, Organizational Development, Communications, Business, or a related field. (Required)

Additional Skills

• Microsoft Suite (Word, Excel, PowerPoint, Teams, etc.), eLearning authoring tools (Articulate, Captivate), project management tools (Cognota, Asana, etc.), and training assessment tools. (Required)
• Excellent verbal, written, and presentation skills with a diverse audience. (Required)
• Demonstrated ability to lead, develop, and mange team operations, ensuring work is executed effectively and consistently. (Required)
• Strong project management skills, with the ability to plan, organize, and execute multiple priorities and initiatives for self and others. (Required)
• Analytical thinker with the ability to conduct research, analyze data, and resolve complex problems quickly. (Required)
• Understands the complexity of business needs and decision drivers within an organization. Must be able to consider available facts, constraints, and probable consequences. (Required)

Travel Requirements

• 10% Travel Required.

Additional Information

Taking Care of our People!

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates. We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within..#LI-SH1

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.