Mental Health Office Front Desk Receptionist & TMS Technician

Job Description

Job Description

Schedule: Part-time or Full-time (up to 36 hours/week)
Office Hours: Monday–Thursday 8:00 AM–5:00 PM; Friday 8:00 AM–12:00 PM
Pay Range: $16.00–$18.00 per hour, based on experience and qualifications

About the Role

We are a small, patient-centered behavioral healthcare private practice seeking a warm, dependable, and detail-oriented professional who truly enjoys helping people. This role combines medical front desk responsibilities with paid training to become a Transcranial Magnetic Stimulation (TMS) Technician/Coordinator.

If you have medical office experience, excellent customer service skills, and are excited to learn new technology while making a meaningful difference in patients’ lives, we would love to meet you.

What You’ll Do

Front Desk & Administrative Responsibilities:

• Greet patients with professionalism, warmth, and empathy
• Answer phones and respond promptly to electronic messages
• Schedule appointments and manage patient and provider calendars
• Verify insurance eligibility and obtain prior authorizations
• Work efficiently within the Electronic Medical Record (EMR) system
• Assist with pre-billing tasks and basic record keeping
• Maintain accurate and organized medical charts
• Support referral tracking, reporting, and basic marketing initiatives

Clinical Support (Paid Training Provided):

• Train to perform duties as a Transcranial Magnetic Stimulation (TMS) Technician/Coordinator
• Assist patients throughout their TMS treatment experience
• Follow established clinical protocols and office procedures
• Maintain strict patient confidentiality at all times

Minimum Qualifications (Required)

• Must live in Georgia (position is onsite in Marietta, GA)
• At least one year of medical office experience
• Excellent customer service and interpersonal skills
• Reliable transportation to and from the Marietta office

Preferred Qualifications

• Experience using Electronic Medical Record (EMR) systems
• Proficiency in Microsoft Office; exposure to data management software a plus
• Experience with insurance verification, billing, or prior authorizations
• Experience addressing patient questions regarding medical conditions or symptoms
• Basic Life Support (BLS) certification is a plus

Skills & Attributes We Value

• Willingness to learn new skills and technologies
• Strong verbal and written communication skills
• High attention to detail and accuracy
• Positive, team-oriented mindset
• Courteous, tactful, and professional demeanor
• Commitment to patient-centered care

Physical & Sensory Requirements:

• Ability to walk, stand, stoop, and bend as needed
• Adequate visual and auditory dexterity to perform job duties

Employment Details

• Job Type: minimum 36 hours per week (part-time or full-time depending on candidate)
• Work Setting: Onsite, behavioral healthcare private practice

We are proud to offer a supportive work environment, hands-on training in TMS, and the opportunity to grow with a practice that values both patients and staff.

Job Types: Full-time, Part-time

Benefits:

• Paid time off

Experience:

• Medical Office: 1 year (Required)

Ability to Commute:

• Marietta, GA 30067 (Required)