Regional Quality Manager Americas

JOB SUMMARY

The Regional Quality Manager Americas, reporting to the Head of Corporate Quality, is responsible for developing, deploying, and implementing the Corporate Quality Management System (QMS) including the Environmental Management System (EMS), Information Security Management System (ISMS), Business Continuity Management (BCM), and Code of Conduct (CoC)—across Nefab Americas sites.

This role ensures compliance with global standards and drives continuous improvement in quality, environmental, and information security processes.

MAIN RESPONSIBILITIES

-Serve as the Regional Quality Manager for the Americas, ensuring compliance with relevant standards and corporate requirements.

-Create, maintain, and update corporate documents related to QMS, EMS, BCM, ISMS, and CoC.

-Implement and monitor corporate processes at both regional sites and globally; identify and drive process improvements for efficiency, effectiveness, and consistency.

-Support local sites in accurately implementing and maintaining QMS, EMS, ISMS, and CoC.

-Prepare local sites and sales teams for successful Customer Audits.

-Guide the interpretation and compliance with applicable regulations and standards, including those related to quality, environmental, information security, and those relevant to the CoC.

-Address customer complaints across regions and sites. Drive implemented corrective actions at other sites and regions. Coordinated with Global Key Account managers and other Regional Quality Managers.

-Conduct Internal audits as per the audit plan (ISO 9001, ISO 14001, ISO 27001, CoC).

-Audit suppliers to ensure compliance with relevant quality, environmental, CoC and information security standards.

-Track and analyze Key Performance Indicators (KPIs) and Performance Indicators (PIs) to ensure corrective actions are taken when targets are not met.

-Deliver training to employees on quality, environmental, and ISMS, BCM, Risk Assessment, CoC, and best practices to ensure adherence to guidelines.

-Promote a culture of continuous improvement through innovation, collaboration, and cross-functional teamwork to achieve organizational goals.