Client Operations Director - BIM Management
The ideal candidate combines deep expertise in Autodesk Revit and BIM/VDC workflows with strong client relationship management, project leadership, and operational oversight capabilities. This position plays a key role in aligning client requirements with offshore production teams while driving quality, consistency, and long-term client success.
Key Responsibilities
- Serve as the primary operational interface between clients and offshore BIM/VDC teams
- Lead client onboarding, governance meetings, technical alignment, and delivery reviews
- Translate project requirements and design intent into clear direction for production teams
- Oversee BIM/VDC coordination activities across architectural, structural, and MEP disciplines
- Develop and maintain BIM standards, templates, workflows, content libraries, and execution procedures
- Support clash detection, coordination issue tracking, constructability reviews, and installation planning
- Manage Autodesk Construction Cloud (ACC/BIM 360) collaboration environments and workflows
- Support scan-to-BIM and point cloud coordination workflows
- Ensure project quality, schedule adherence, and operational performance expectations are met
- Provide technical leadership, training, and best practice guidance to internal and client teams
- Collaborate with Client Services and executive leadership to support account growth and strategic initiatives
- Advanced proficiency in Autodesk Revit, Navisworks, Autodesk Construction Cloud, and related BIM/VDC platforms
- Strong understanding of architectural, structural, and MEP coordination workflows
- Experience with clash detection, point cloud integration, BIM execution planning, and digital coordination processes
- Familiarity with additional AEC technologies such as AutoCAD, Bluebeam, Revizto, Rhino, Enscape, or similar tools
- Working knowledge of U.S. building codes, construction methodologies, and project delivery workflows
- Strong communication, presentation, and client relationship management skills
- Ability to manage multiple projects, priorities, and geographically distributed teams
- Experience working with offshore delivery teams preferred
- Bachelor’s degree in architecture, engineering, construction management, or related field preferred
- 8+ years of experience within architecture, engineering, construction, BIM/VDC, or construction technology environments
- 5+ years managing client relationships, technical delivery teams, or BIM/VDC operations
- Experience supporting commercial, industrial, or mission critical/data center projects preferred
- Proven ability to lead technical discussions, coordination meetings, and client-facing initiatives
- Autodesk Certified Professional, PMP, LEED, or BIM/VDC certifications are a plus
This is a remote U.S. based position with approximately 50% or more travel, both domestically and internationally. Proximity to a major airport is preferred.
Key Personal Attributes
- Collaborative and team-oriented
- Self-motivated and proactive
- Strong organizational and problem-solving skills
- Adaptable in fast-paced environments
- Professional communicator with strong leadership presence
- Competitive annual base salary ($100K - $140K) + commission
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Professional development opportunities
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