Procurement Manager

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.

Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.

PagerDuty is seeking a Procurement Manager to join our team! As a procurement manager, you will work collaboratively with IT, Finance, business leaders, and other stakeholders to successfully onboard and maintain suppliers providing critical services and resources to augment PagerDuty’s activities and exceed our business goals. This is an exciting opportunity as you can be a part of the PagerDuty P2P Team’s Mission which helps enable the business to reach its goal to revolutionize operations and build customer trust by anticipating the unexpected in an unpredictable world. The ideal candidate has a strong background in procurement and exceptional stakeholder management and negotiation skills.

KEY RESPONSIBILITIES

• Manage, track and deliver global procurement activities for an organization(s) - e.g. Engineering, Product Mgmt and/or Marketing, our heaviest users of outside suppliers at PagerDuty


• Successfully collaborate with Legal on supplier agreements (DPA, MSA and SOW) to reduce risk and liability, while expediting the overall onboarding process for new and recurring supplier relationships


• Maintain close and proactive relationships with stakeholders, juggle multiple stakeholder requests, prioritize, and respond timely to requests for assistance


• Utilize the Procure to Pay and Contract Lifecycle Management Software Tools for all Contracting Work


• Successfully negotiate a global volume of supplier deals/terms ensuring improvement in terms and cost for PagerDuty


• Create and deliver strategic Supplier Quarterly business reviews providing insights and recommendations


• Assist with various Procurement related process and system improvement projects

This is an individual contributor role where you will independently execute Key Responsibilities with minimal supervision or support.

BASIC QUALIFICATIONS

• 3+ years of experience with the Procurement of Software and Services


• 2+ years of experience with the Procure to Pay Process and the Source to Contract Process


• 2+ years experience working collaboratively with Legal Functions on supplier Contracts and Contract Language


• 2+ years of experience in Price / Contract negotiations in the area of Software Contracts, especially SaaS

PREFERRED QUALIFICATIONS

• Experience with Coupa


• Experience with GSuite or Microsoft Suite

The base salary range for this position is 127,000 - 191,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

This role is expected to come into our Atlanta office 2 days per week , so you can thrive in your new role and fully embrace being a Dutonian!

Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts !

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site .

Your package may include:

• Competitive salary


• Comprehensive benefits package


• Flexible work arrangements


• Company equity*


• ESPP (Employee Stock Purchase Program)*


• Retirement or pension plan*


• Generous paid vacation time


• Paid holidays and sick leave


• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO


• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*


• Paid volunteer time off: 20 hours per year


• Company-wide hack weeks


• Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's .

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.