Remote Customer Success Coverage Representative

Location: 100% Remote (U.S. Based)
Compensation: $90,000–$120,000 per year
Extras: Weekly Pay | Equity Opportunity | Bonus Program | Vested Renewals
Employment Type: Full-Time | Flexible Hours

About the Role

AO Globe Life is actively hiring Remote Client Support Specialists to help families and individuals across the U.S. access critical benefit programs—all from the comfort of your home. This is a mission-driven, remote-first position offering professional growth, meaningful work, and a strong sense of purpose.

Whether you're early in your career or making a change, this is your chance to make a real impact while building long-term income and development opportunities.

Key Responsibilities

• Conduct scheduled virtual consultations to assess client needs

• Guide clients through benefit options and enrollment processes with clarity and professionalism

• Maintain accurate client records and follow-up communications

• Deliver a high level of service and build lasting client relationships

• Participate in ongoing training, development, and team meetings

What We Offer

• 100% remote position – work from anywhere in the U.S.

• Flexible scheduling – manage your workday around your life

• All leads provided – no cold calling or door-to-door outreach

• Vested renewal commissions – long-term earning potential

• Full training and ongoing development support

• Supportive and collaborative team environment

• Leadership and advancement opportunities for top performers

Who Thrives Here

• Strong communicators with a client-first mindset

• Self-starters who are highly organized and independent

• Individuals comfortable using Zoom, digital tools, and cloud-based systems

• Professionals with experience in customer service, sales, or consulting (preferred, not required)

• People who are coachable, growth-minded, and aligned with service-based work

Requirements

• Must be authorized to work in the United States

• Must have a Windows-based laptop or PC with webcam and a reliable internet connection

About AO | Globe Life

For more than 70 years, AO Globe Life has been a trusted provider of supplemental benefits to working-class families. We proudly serve union members, veterans, credit unions, and associations nationwide—offering stability, purpose, and real growth for our remote-first team.

Ready to grow a meaningful career on your terms? Apply today and discover the impact you can make—without leaving your home.