Supply Chain Manager / Service Manager

Northpoint Search Group
Norcross, GA


Supply Chain Manager / Service Manager

Who: A strategic leader with experience in supply chain management, logistics, and service operations.

What: Oversee planning, controlling, and managing procurement, logistics, and customer service functions to ensure efficiency and satisfaction.

When: Position available immediately.

Where: Based in the Atlanta metropolitan area.

Why: To drive operational excellence, ensure on-time delivery, improve service performance, and contribute to sustainable business growth.

Office Environment: Professional and collaborative setting with cross-functional teamwork and leadership responsibilities.

Salary: Up to $100k plus 10% bonus

Position Overview:

The SCM and Service Manager will hold overall responsibility for supply chain and service operations, including procurement, logistics, production support, customer service, and after-sales functions. This role requires a balance of strategic vision, operational excellence, and leadership to ensure customer satisfaction, process efficiency, and long-term growth.

Key Responsibilities:

  • Lead supply chain and service functions including procurement, logistics, and after-sales support.
  • Drive continuous improvement in processes, KPIs, and service quality.
  • Manage supplier negotiations and maintain strong customer relationships.
  • Oversee logistics, warehousing, distribution, and spare parts management.
  • Ensure compliance with service standards and regulations.
  • Lead, develop, and motivate a cross-functional team.
  • Collaborate closely with internal departments and global teams.
  • Contribute to investment planning, reporting, and management initiatives.

Qualifications:

  • Proven experience in supply chain management and service leadership.
  • Strong skills in supplier/customer management, process optimization, and logistics.
  • Demonstrated ability to lead teams and drive results.
  • Excellent communication and cross-functional collaboration skills.
  • Strategic thinker with hands-on execution ability.
  • Bachelor’s degree in business, supply chain, or related field (advanced degree preferred).

If you’re interested in learning more about this opportunity or would like to discuss your qualifications, please apply now.

Posted 2025-10-31

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