Support Services Supervisor

Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a **Support Services Supervisor** to join our team. This position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives". **Work Schedule:** Monday - Friday 11:30am - 8:30pm, additional days and hours may be required **Job Duties/Responsibilities** + Supervise the day to day operations of the logistics team + Manage the performance of all couriers using established performance metrics + Implement and review courier routes and schedules to increase efficiencies + Ensure department is properly staffed with the ability to cover all necessary routes + Establish relationships with outside logistics vendors to obtain coverage when needed + Generate and review daily/weekly reports and escalate any issues to leadership + Ensure entire logistics staff is properly trained and any performance issues are addressed + Meet regularly with direct reports to provide coaching and feedback for their development + Address and resolve both internal and external client issues + Maintain and monitor department spend to ensure proper budget allocation + Manage and maintain branch vehicles according to Corporate Fleet standards + Engage in continuous process and service level improvements + Responsible for administering and managing policies and procedures + Perform administrative and clerical duties as needed **Requirements** + High school diploma or equivalent + Associates or higher is preferred + Valid drivers license + 3 years of relevant experience; preferably in a clinical laboratory + Prior supervisory or leadership experience is preferred. + Familiarity with laboratory operations as well as policies and procedures are preferred. + Strong computer skills and working knowledge of Microsoft Office + Excellent communication skills; both written and verbal + High level of attention to detail with strong organizational and prioritization skills + Strong critical thinking skills with the ability to make decisions in a fast-paced environment. + Ability to handle the physical requirements of the position. **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here ( **.** **_If you're looking for a career that offers opportunities for growth, continual development, professional challenge, and the chance to make a real difference, apply today!_** **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site ( or contact us at Labcorp Accessibility. ([email protected]) For more information about how we collect and store your personal data, please see our Privacy Statement ( .