CNC Machine Tool Field Service Specialist

Shape the Future of Manufacturing as a CNC Machine Tool Field Service Specialist

Picture this: you start your day in your company-provided vehicle, route planned for a customer in Georgia. Your laptop is loaded with service histories, your phone is synced with the support team, and your focus is clear—keep world‑class CNC equipment running at its best. By midweek you may be in Tennessee or Alabama, collaborating with nine fellow service pros who support the broader Southeast. With streamlined reporting and your fuel covered, you can concentrate on what you do best: solving problems and delighting customers.

Where You’ll Work

Local field coverage across Georgia, Tennessee, and Alabama—serving a diverse mix of manufacturers using the latest machine tool technology.

What You’ll Do

• Own day‑to‑day field service: diagnosis, repair, and on‑site support for CNC machining and turning centers.
• Complete installations and scheduled preventive maintenance in the local market.
• Troubleshoot mechanical, hydraulic, and electrical systems to root cause.
• Help customers succeed: resolve issues, provide light end‑user training, and assist the sales team with technical insights.
• Communicate clearly with operators, engineers, and leadership at customer sites.
• Represent Ellison Technologies with professionalism and integrity in every interaction.
• Take ownership of cases and projects; maintain accurate customer records and technical documentation.
• Contribute wherever needed—additional related duties as assigned.

Tools & Support You’ll Have

• Company vehicle, mobile phone, and laptop.
• Fuel covered, plus systems that minimize paperwork so you can stay hands‑on with machines and customers.
• Back‑up from a knowledgeable service team—nine peers supporting the Southeast region.

What You Bring

• Hands‑on experience installing, maintaining, and repairing CNC machining centers and CNC turning centers.
• Strong repair capability across mechanical, hydraulic, and electrical domains.
• Clear, professional communication and a customer‑first mindset.

Why Ellison

We invest in your growth and aim to make this the best place for a service professional’s career to thrive—through great technology, a collaborative culture, and constant learning opportunities.

Learn more about who we are on our Ellison About Us page .

Our Mission & Vision

Our mission: Equip manufacturers to compete and win—locally and globally.

“The Ellison Way principles continue to drive our company forward. The Ellison Way principle of Adaptation will ensure that Ellison will evolve to further grow market share, strengthen our relationships with our key partners and our customers. The major focus moving forward must be on the development of Ellison’s most valuable resource – its people.”
— Graham Hooper, CEO