Fiber Technician

Company Overview

Cable East is a leading provider of high-quality cable installation and infrastructure services. We’re passionate about delivering excellence in the field while embracing innovation and creativity in how we train our team and market our brand. Join a supportive and dynamic environment where your creativity can make a real impact. We are a growing, family-owned company committed to safety, integrity, and commitment. Our core values—integrity, accountability, safety, and teamwork—form the foundation of everything we do.

Position Summary
A Fiber Technician is responsible for installing, maintaining, and repairing fiber optic cables used for high-speed data transmission, including tasks like cable preparation, splicing, termination, testing, troubleshooting network connectivity issues, and ensuring the proper functionality of fiber optic systems in both residential and commercial settings, often working outdoors and utilizing specialized equipment to perform installations and repairs. Must be available to work weekends, holidays, evenings and overtime, as needed. The candidate must be willing to work 12+ hours per day as needed.

Key Responsibilities

• Work with customers and leaders in a professional manner to plan and complete installation and repair of a variety of fiber products and services. Install, repair and test fiber cable in a variety of environments (underground, aerial, indoor, etc.)

• Terminate cable utilizing a variety of connectors. Preparing fiber tails, mid-sheath, and fiber tray organization. Preparing closure (tap, B/D closure, and OFDC, etc.)
• Perform testing utilizing OTDRs, IOLM, Power Meter/Light Sources and VFLs. Record and document testing per customer specifications. Chromatic Dispersion and PMD testing experience a plus
• Troubleshoot fiber networks. Outage management

• Perform daily duties in compliance with all Cable East (and represented customers), local, state, and federal safety guidelines.
• Complete daily truck and equipment inspections. Clean and re-stock truck and trailer
• Participate in on-call rotation for emergency support during outages
• Always maintain a professional working attitude with co-workers and customers
• Further industry knowledge on an ongoing basis
• Uphold quality workmanship that surpasses industry standards
• Employees may be asked to perform other tasks or duties as directed by their manager, depending on the needs of the workplace, which could include minor or incidental tasks not explicitly mentioned in the job description

Required Knowledge/Skills

• Able to read prints and other engineering documentation. Reading fiber design maps (portal) and fiber matrix
• Mechanical and fusion splicing experience
• Demonstrate understanding of fiber counts and colors
• Excellent troubleshooting and problem-solving skills
• Good verbal and written communication skills
• Computer literacy with MS Office products and testing equipment
• Fiber Optic industry construction, maintenance and testing experience
• Mechanically inclined, able to use a variety of tools and test equipment. Must be detail oriented. Able to think analytically and apply sound judgment, solve problems & make effective decisions
• Must have a valid Driver’s License and be able to pass drug, background, DOT & MVR screenings
• Must possess clean driving record, and demonstrate a commitment to all safe driving practices, traffic laws and company policies.
• Driver is ultimately responsible for the safe operation of a bucket truck and any trailer it may be towing, including ensuring proper maintenance, adhering to safety protocols, and making sound decisions regarding hazardous conditions.

Physical Demands

• Manual dexterity: Using hands and fingers to handle tools, objects, and controls
• Reaching: Using arms and hands to reach. Repetitive motion
• Lifting: Lifting, pulling, pushing, and carrying up to 70 pounds frequently, and up to 100 pounds occasionally
• Physical activity: Standing, walking, sitting, climbing, balancing, stooping, kneeling, crouching, crawling. Enter and exit bucket, truck, and trailer. Ascend and descend ladders as part of work duties. Repetitive motion
• Vision: Having close, distance, color, peripheral, and depth vision, and the ability to adjust focus
• Stamina: Performing manual (sometimes heavy) tasks for extended periods of time
• Fiber Technicians may also work in various weather conditions, at heights, or in confined spaces. They may also be exposed to dust, temperature fluctuations, and high noise levels

Personal Attributes

• You must have reliable transportation to and from work.
• Must be open to occasional travel
• Self-motivated and able to learn quickly
• Team oriented, with exemplary character
• Able to mentor and train less experienced team members
• Safety focused

Application Process

Interested parties are invited to submit their resume and a cover letter using this online portal. Applications will be reviewed on a rolling basis until the position is filled.

IMPORTANT : By submitting your resume online, you hereby authorize Cable East to contact, obtain, and verify the accuracy of the information contained in your application from all current and/or previous employers, references, and educational institutions. You also hereby release from liability Cable East and its representatives for seeking, gathering, and using such information to make employment decisions and all other persons or organizations for providing such information.

You understand that any misrepresentation or material omission made by you on this application will be sufficient cause for cancellation of your application or immediate termination of employment if you are employed by Cable East whenever the misrepresentation or material omission is discovered.