Salesforce CRM Project Manager

CRH is a leading global diversified building materials group, employing over 75,800 people at more than 3,160 locations in 29 countries. CRH is the leading building materials company in North America and the world. We manufacture and distribute a diverse range of superior building materials, products, and solutions, which are used extensively in construction projects of all sizes.

Job Summary

Are you ready to be part of a growing organization where project management is a valued part of the business process, where you will be partnering with senior leaders to drive transformation that is implementing Salesforce? The role of Project Manager is an exciting opportunity to partner with leaders and drive value creation as we implement Organizational Change. This role is empowered to coordinate with business leaders, stakeholders, subject matter experts, and vendors to drive the project forward and deliver solutions enabled by process, people, and technology. This individual will ensure that all solutions adhere to organizational standards, controls, and best practices for operational readiness.

Job Location

This is a remote position, but candidates must be located in the state of Georgia within driving distance to the corporate office in the Perimeter area of Atlanta.

Job Responsibilities

• Project management of large software implementation
• Develop and manage the project from beginning to end, including project scope, timeline (project plan), procurement of hardware and software, resourcing, and project execution
• Drive execution of the project and ensure deliverables meet expectations in terms of quality, accuracy, and completeness
• Drive change management across multiple business units with strong interpersonal skills; ability to work with people, environments, cultures
• Measure, monitor, and maintain the internal and external vendor teams’ ability to meet or exceed KPIs
• Create and socialize project-specific scorecards that drive profitable action
• Actively manage project RIDAC (risks, issues, decisions, actions, changes) with a focus on adequately identifying, logging, and actioning completely, developing mitigation plans, and undertaking proactive actions to achieve a green status throughout the project
• Proactively manage project change control, communicating any impact on project scope, identifying risks or issues, and devising contingency plans
• Attend meetings as an effective representative when key group/member may not be able to attend, managing required follow-up, actions, and handoffs
• Identify and manage project dependencies and critical paths while maintaining accurate project plans with real-time milestones, tasks, and project health data for your portfolio in the project management tool. This project may have multiple project plans representing the scope of various departments/teams working on project components
• Apply organizational awareness to navigate the interdependencies between groups in both IT and the business, ensuring that the right resources are engaged in the right work at the right time
• Provide input on the tactical needs of the organization based on engagement with stakeholders
• Own updates and knowledge documentation to drive standardization. Ensure appropriate documentation artifacts are created through all phases of the project lifecycle to support the work of the project team, the impacted end users, project audits, and/or financial audits
• Manage project financial tracking
• Identify opportunities to streamline and/or enhance project components such as implementations, sharing best practices with your peers and leaders, and regularly implementing continuous improvement actions
• Help build standards and processes for the Global program, valuing diversity and inclusion
• Project implementation operational readiness - preparation and documentation before launch and ultimately project completion; all stakeholder, department, and support team confirmation prior to project closure

Job Requirements

• 5+ years of experience managing large software projects
• Hands-on experience with the implementation of Salesforce
• Experience managing 3rd party vendors or consultants
• Knowledge of CRM/ERP systems to drive organizational change
• Business, financial, and IT acumen
• Strong oral and written communication, including presentation skills
• People Leadership
• Global business acumen
• Emotional Intelligence establishing trusted relationships
• Strong analytical and problem-solving skills
• Strong attention to detail and excellent organizational skills
• Hands-on experience in one or more project management software packages – SmartSheet, MS Project, ServiceNow, Jira, etc.
• 3+ years working for a global manufacturing organization
• Large project expertise: $3M+, 6mo+, cross-functional team
• Project delivery best practice knowledge
• Salesforce Specialist certification
• ServiceNow Strategic Portfolio Management experience
• Salesforce Sales Cloud/Manufacturing Cloud, Six Sigma, Lean, PMP, and/or SAFe certifications
• Strong knowledge of MS products –Project, Excel, Word, PowerPoint, Visio, Teams, SharePoint, SmartSheet
• Travel: 15% (or more as required by business and project needs)
• May need to attend in person meetings in designated company locations
• PMP certification preferred

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

CRH is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.