Assistant Manager
Job Description
Job Description
NOW HIRING Assistant General MANAGERS!
- Ability to consistently generate new club memberships through contacting leads generated through marketing activities, generating referral leads from current membership base, and through engaging club tours for walk-ins.
- Ability to quickly identify potential members needs and use solution-selling techniques to build value in our clubs amenities and services to the member and close the sale.
- Ability to thrive in a competitive sales position while maintaining a cohesive team environment.
- Ability to meet challenging monthly quotas and demonstrate production excellence within 30 days of starting.
- Ability to work in a fast-paced environment and to handle and prioritize multiple tasks and demands including club cleanliness.
- Ability to train others to excel in membership sales and referrals
- Ability to manage and coach others
- Proficiency in computer skills including word, excel, outlook and PowerPoint
- Through member referrals, marketing and community outreach generate at least 50% of club tours necessary to achieve new member enrollment goals.
- Convert at least 70% of incoming telephone inquiries to appointments for club tours.
- Enroll at least 80% of all touring prospects
- Schedule at least 60% of all new members for a Complimentary Success Session with appropriate Fitness Department staff.
- Ensure all prospect/guest information is entered into the club management software system and complete all required tracking forms and processes.
- Ensure the club is maintained in an immaculate fashion.
- Oversee the retention strategy and systems.
- Ensure the fitness department generates the required number of monthly assessments/complimentary sessions necessary to achieve fitness programming goals.
- Ensure that staff who are between shifts not only clock out but remove Workout Anytime Uniform when not working and in the club.
- Coach and mentor each personal trainer and provide continuing education for the PT Team in the form of individual weekly meetings, regular audits of each trainers phone skills, assessment and selling skills, and program development and exercise coaching skills.
- Provide ongoing education in the form of required reading for training staff on program design, functional exercise, nutrition, etc.
- Ensure that each trainer completes all required Workout Anytime Fitness Training.
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