Human Resources Manager / HR Generalist

Job Description

Job Description

The HR Manager will oversee the agencys human resources functions, including recruitment, onboarding, employee relations, compliance, performance support, and special projects. This role is ideal for someone who thrives in a small-business environment and can operate both strategically and hands-on.

The ideal candidate is professional, discreet, highly organized, and confident in handling employee issues with maturity and fairness.

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Health Insurance

Life Insurance

Recruitment & Hiring

Manage full-cycle recruitment (job postings, screening, interviews, reference checks)

Coordinate and conduct structured interviews

Partner with leadership to identify hiring needs

Develop and refine job descriptions

Maintain candidate tracking and hiring documentation

Onboarding & Training

Oversee new hire onboarding process from offer to first 90 days

Coordinate licensing requirements (P&C, Life & Health if applicable)

Ensure completion of all compliance and onboarding documentation

Assist with training schedules and integration into agency systems

Track probationary review periods (30/60/90 days)

Employee Relations

Serve as point of contact for employee concerns and workplace issues

Provide guidance to leadership on disciplinary actions and documentation

Develop and implement performance improvement plans (PIPs)

Help maintain a positive, accountable workplace culture

Conduct exit interviews and analyze turnover trends

Compliance & HR Administration

Ensure compliance with federal and state labor laws

Maintain employee records and personnel files

Maintain employee handbook and policy updates

Support workers comp and incident reporting processes

Special Projects

Assist with process improvement initiatives

Develop internal SOPs and documentation

Support team-building and culture initiatives

Help implement performance tracking systems

Partner with leadership on growth planning and workforce strategy

3+ years of HR experience (preferably in a small to mid-sized business)

Experience handling employee relations and disciplinary processes

Strong interviewing and recruitment skills

Knowledge of labor laws and HR compliance requirements

Experience in insurance or financial services (preferred but not required)

Strong written and verbal communication skills

High level of discretion and professionalism