Director of Operations, PGP- Warner Robins, On-Site (Warner Robins)

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At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be . We provide:

• Comprehensive health benefits that start day 1

• Student Loan Repayment Assistance & Reimbursement Programs

• Family-focused benefits

• Wellness incentives

• Ongoing mentorship, development, and leadership programs
• And more

Location: On-Site Warner Robins, GA

RESPONSIBILITIES:

• As a senior leader of clinical practice in Emory Healthcare clinical operations, oversees and manages the daily and strategic operations of multiple clinic sites, health-system wide programs/departments/sections or business services (revenue cycle, patient access, patient care services, etc).
• Directs revenue, costs, funding and budget operations for large and complex departments or sections, to achieve high quality staff and operations/clinical performance.
• Manages and influences relationships with executive managers, physicians, functional area managers and staff to achieve best in practice performance and business results.
• Works with various administrators and the senior management team to determine capital equipment, medical supplies, personnel and other fiscal requirements.
• Prepares budget recommendations; monitors and verifies expenditures.
• Manages staff and employee performance.
• Resolves Human resource-related issues, determines staffing needs (clinical, clerical and administrative), interviews and hires staff.
• Provides on-going performance feedback, addresses problems, orients and trains employees, verifies competency and identifies and suggests ways to develop skills.
• Determines disciplinary, termination and salary actions.
• Develops and implements organizational, and Clinic, policies and procedures including, but not limited to JCAHO, OSHA, billing/reimbursement, medical records guidelines, and human resources.
• Using reengineering, work flow analyses, etc. to develop techniques and practices to improve the provision of health care services; in conjunction with clinical leaders, develops and implements state-of-the-art care management techniques and approaches for nursing triage; after hours services; urgent care services; case management services; and disease management strategies and programs.
• Manages the provision of ancillary services (lab, pharmacy, radiology) provided in-house or by vendors .
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