Banquet Houseperson - FORTH Atlanta

Job Description

Job Description

Job Description - Banquet House-Person

We're setting a new standard for the hospitality industry, so we're seeking talented individuals who hold themselves to a higher standard, too.

If you're dedicated, detail-oriented, and committed to delivering premier hospitality, we invite you to join the founding team that's creating this destination. FORTH stands for luxury, innovation, and community; contribute the energy, skills, and creativity that only you can.

As a Houseman at our luxury hotel, you will play a critical role in ensuring the comfort and satisfaction of our guests. Your responsibilities will include maintaining the cleanliness and orderliness of public areas, assisting with guest requests, and supporting the housekeeping team to ensure an impeccable guest experience.

Job Responsibilities include, but are not limited to;

Responsibilities:

• Assist with the setup and breakdown of events and meetings, including arranging furniture and equipment.
• Maintain the cleanliness and appearance of all public areas, including lobbies, corridors, restrooms, and meeting spaces.
• Assist housekeeping staff with cleaning and stocking guest rooms, as needed.
• Respond promptly to guest requests and inquiries, ensuring their needs are met efficiently and professionally.
• Transport and restock linens, towels, and supplies to designated areas.
• Perform minor maintenance tasks, such as changing light bulbs and reporting any issues to maintenance.
• Ensure all storage areas and housekeeping carts are organized and well-stocked.
• Follow all health and safety regulations, including proper handling and storage of cleaning chemicals.
• Collaborate with other departments to ensure seamless service delivery.
• Perform other duties as assigned by the housekeeping manager or supervisor.

Requirements:

• High school diploma or equivalent preferred.
• Previous experience in a similar role in a luxury hotel setting is a plus.
• Strong attention to detail and a commitment to maintaining high standards of cleanliness.
• Excellent customer service skills and the ability to interact with guests in a friendly and professional manner.
• Ability to lift and carry heavy objects, up to 50 pounds.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Strong communication skills and the ability to work effectively as part of a team.
• Reliable, punctual, and self-motivated with a positive attitude.

Working Conditions/Environment

• The person having this position may have to stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight to 10 (8 to 10) hours per day.
• Agility in executing fast-paced movements to navigate different areas of the property efficiently.
• The person having this responsibility may have to move, pull, carry, or lift objects weighing at least 50 pounds.

The work environment characteristics described herein are representative of those an Employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.