Bilingual Patient Accounts Specialist
Job Description
Job Description
Description:
Come work with the best women's imaging company in the city! Women's Imaging Specialists is committed to women's breast health, come be on the journey with us to provide quality, patient-centered, focused care imaging to our patients! Excellent benefits, great, unified teams to be working with and you are going to love our mission and drive for patient quality!
Our passion runs PINK!
RESPONSIBILITIES
- Take patient calls and provide accurate, satisfactory answers to their queries and concerns
- Collaborate with other departments to resolve customer complaints while providing the highest level of customer service
- Identify calls that needs to be escalated to the Patient Accounts Manager
- Process a high-volume call load, both inbound and outbound, in a timely manner
- Answer telephone promptly and politely
- Identify patient’s needs, clarify information, research the issue, and provide reasonable solutions
- Maintain a detailed call log
- Process patient payments; set up payment arrangements when necessary
- Provide ledger to patients when requested
- Meet and exceed personal and department objectives and metrics
- Provide full cycle administrative support to Patient Accounts Manager
MINIMUM REQUIREMENTS
High school diploma
- Exceptional verbal communication skills
- Exceptional personal communication skills and ability to explain some medical information
- Ability to master the software used for scheduling
- Proficient data entry skills
Recommended Jobs
Field Clinical Specialist- Atlanta, GA - Peripheral Vascular
As an Inari Field Clinical Specialist at Stryker, you will help transform the lives of patients suffering from venous and other vascular diseases together with our customers. This is a vital role in…
HVAC Comfort Advisor
Job Description Job Description Join Our Team as a HVAC Comfort Advisor – Uncapped Commissions! At Anytime Heating, Cooling, and Plumbing, we're proud of our strong preventive maintenance (PM) …
Pet Bather (Pooler)
PetSmart does Anything for Pets – JOIN OUR TEAM! Pet Bather About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningf…
RN Intensive Care Unit
Start Date: Immediate Shift time: 6:45p-7:15a Contract Duration: 8 weeks tele step down high acuity unit ICU care, drips, stable vents, but no vasopressors. Cerner charting Must liv…
Beverage Specialist - 204
Job Description Job Description Description: We are seeking a passionate and dedicated Barista to join our team in creating exceptional coffee experiences for our customers. As a Barista, you …
Commercial Licensed Electrical Service Technician
Commercial Licensed Electrical Service Technician Who We Are For almost 20 years, Advanced Commercial has served the Atlanta Metro and the Southeast USA as a trusted Commercial Refrigeration,…
Cook Full Time
Job Description Job Description We are seeking a Cook Full Time to join our dedicated kitchen staff! You will assist in the preparation, cooking, and presentation of meals in our professional kit…
Physical Therapist Assistant / PTA - PRN
PRN PTA Opportunity in Lawrenceville, GA! Join a Passionate Rehab Team at Delmar Gardens of Gwinnett - Lawrenceville, Georgia Continuum Therapy Partners is excited to offer a PRN opportunity…
Wildlife Technician
Job Description Job Description Pest USA is a family owned and operated growing Pest, Wildlife, and Termite Control Company. Established in 1971, we have proudly up held the true values of custom…
Sales Associate (Home Based)
Develop Your Expertise in Virtual Financial Sales We are seeking growth-oriented individuals to join our expanding remote sales team and become part of a fast-paced, opportunity-driven environme…