Hardee's General Manager (supporting Temple/Villa Rica, GA area)

Models and creates an environment in which the Guest is always right; ensures a positive Guest service experience.

Responds positively and quickly to Guest concerns.

Hires high quality people who demonstrate and ensure consistent Guest satisfaction.

Ensures all employees are trained and empowered to deliver total Guest satisfaction.

Evaluates each employee’s ability to maintain high levels of Guest satisfaction.

Continuously improves the skills, knowledge and morale of all employees.

Trains, coaches and provides regular performance feedback (positive and corrective).

Makes a continuous effort to maintain a fun and enjoyable working experience in the restaurant at all times.

Develops and executes the business plan (including fiscal responsibilities, manpower planning, and local restaurant marketing).

Utilizes labor effectively to meet budget.

Responsible for financial results.

Executes company-wide marketing programs.

Enforces all labor laws (federal, state, and local).

Upholds company food safety, food handling, and sanitation requirements to ensure the health and safety of Guests and employees.

Models and encourages CKE shared values.

Is completely focused on and driven by the Guest.

Is of high personal integrity and treats all employees with honesty, respect, and dignity.

Is performance-oriented and driven; clearly communicates performance expectations, measures results, recognizes and rewards good performance, and is intolerant of poor performance.

Qualifications - External

Education: High school diploma or equivalent.

Experience: 3–5 years in management position (preferably restaurant experience).

Hours: Able to work a standard 47½ - 50 hour work week; flexible hours as necessary to manage and operate the restaurant effectively. Able to work the days and hours scheduled by the General Manager or District Manager.

Skills & Abilities:

Basic knowledge of computers.

Financial/analytical aptitude including planning, budgeting, scheduling, and P&L management.

Organizational, planning, and time management skills.

Good verbal and written communication skills.

Physical Abilities:

Work long hours.

Stand for long periods.

Work around others in close quarters.

Move throughout the restaurant to observe operations and employee performance.

Able to lift 50–75 pounds comfortably.

Work with various cleaning products.

Additional Qualifications:

Skills, behaviors, motivations, licenses, and certifications are important but should be specified explicitly if required.

This is an employment opportunity statement. The posting appears active; no indication of expiration.