Risk Analyst (Atlanta)

Job Title: Risk Analyst

Pay Range: $30-31/hr

Duration: 12 months

Location: Northeast Atlanta GA 30308

Interview Days

Monday 04/27 at 11:20am, 11:40am, 12:00pm, 12:20pm, 12:40pm 1:00pm and 1:20pm

Please provide as much availability as possible.

Tuesday 4/28 at 11:20am, 11:40am, 12:00pm, 12:20pm, 12:40pm, 1:00pm and 1:20pm Eastern Time

Please provide as much availability as possible.

Start Date Tuesday 5/26.

REMINDER – Parking in NOT Reimbursed. Please find the attached list of Parking available and cost.

There are also options at no cost.

These roles are focused on the following:

Fraud – Fraud – ATO, KYC and KYB

Financial Assessment and Review.

Location – Onsite hybrid Atlanta, GA

Training Schedule

4 week – onsite 3 days a week, Tuesday, Wednesday and Thursdays between 8am to 5pm ET.

This is subject to change.

3 days in office hybrid during training and out of training

Production Schedule

On the onsite days you MUST work in your assigned area

MUST be onsite 3 days a week. Tuesday, Wednesday and Thursdays anytime between 8am to 9pm ET.

This is subject to change.

MUST be onsite Wednesday. Wednesday is the Current Achor day.

This may change or be different based on your Team or Leader but currently Candidates MUST be onsite Wednesday except for a Thursday through Monday

Production Shifts:

CANDIDATE MUST BE ABLE TO WORK ANY SHIFT – We do not determine the workers schedule.

(Majority of the shifts will start later and end later, starting between 10am and 11:30am, ending between 7pm and 9pm ET).

Holidays and Weekends will be required

Shifts are the following days. ALL shifts can be anywhere from 8am to 8pm ET.

Monday through Friday

Thursday through Monday

Saturday through Wednesday Times will be 8am – 8pm ET

Interview process.

20 minute Zoom Interview

Candidate should be prepared to discus their prior roles and responsibilities

Q&A about previous job responsibilities and experience

Tools and Technology

MS Office

G Suite

Salesforce

Lexis Nexis

Top Skills

ATO – highly desired

Ability to shift Roles and responsibilities

– MUST be open to support multiple Risk Roles and responsibilities

Fraud Focus and will require Independent Investigations.

Considered more Back office to review facts and assist in the Fraud Investigations

KYC and KYB Investigations ‘Pulling Data from multiple data Sources

Excellent written and verbal communications.

True Risk Analyst

Attention to details

Conflict resolution

Inbound and outbound calls

Required ATO (experience with Required Synthetic Fraud)

Required Experience with BankCard Experience

Nice to Have - Pattern detection

Nice to Have Transaction Monitoring

Required - KYC/ KYB/AML

Transaction Monitoring

We are looking for a talented and experienced Risk Specialist who has a proven ability to work effectively in a fast-paced and dynamic team environment.

The ideal candidate must have strong problem-solving and decision-making abilities and be able to identify, research, and analyze complex issues.

The candidate must have exceptional time management skills and the ability to work under tight deadlines while prioritizing tasks to meet SLAs.

2+ years of relevant experience in risk management

Proficient with G-Suite and other relevant software

Strong analytical and critical thinking skills with attention to detail

Proven ability to deescalate customers and effectively handle difficult situations

Strong organizational skills and the ability to manage multiple tasks

Ability to work under tight deadlines and prioritize tasks to meet SLAs

Strong work ethic with high integrity and ethics

Effective collaboration and teamwork skills

Strong understanding of customer service and customer empathy

Willingness to learn and adapt to new technologies and processes.

A bachelor's degree in finance, risk management, accounting or related field a plus

CFE certification is a plus!

Must be able to work overtime as well as weekends and some holidays

Analyze customer information (KYC/KYB), financial patterns, and transaction data to identify fraud and risk patterns and trends

Analyze financial data to detect irregularities in areas such as billing trends, financial relationships, and regulatory compliance procedures

Understand standard operating procedures and operate within the established guidelines to mitigate risk

Document processes and procedures and maintain accurate and detailed records of all transactions

Represent brand and provide top-notch service while balancing customer empathy with risk policies

Collaborate effectively with cross-functional teams to resolve customer-related issues

Identify areas of improvement and propose changes to optimize processes and technology

Stay up to date with industry trends and data knowledge to identify new fraud and risk pattern