Patient Coordinator

We are seeking a skilled and compassionate Patient Coordinator to join our dynamic dental practice. The ideal candidate will have a passion for oral health, excellent communication skills, and a commitment to providing top-notch patient care. If you are personable and enjoy building relationships with patients, this office is the right fit for you! We love what we do and it shows in the pride we take in our work.

Atlanta Emergency Dentist is a privately owned dental practice located in Decatur. We offer a wide range of specialties under one roof including general dentistry, and oral surgery using advanced, state-of-the-art equipment and scheduling technology. We're committed to creating a welcoming environment and delivering an outstanding, memorable experience for every patient.

The ideal candidate will posses skills such as: exceptional communication, patience, and a professional demeanor.

Job Summary:
You will serve as the main point of contact for all patients and the community. Answering phones, handle patient inquires, make appointments, and assist with the completion of the patient’s treatment plans. Be a support person to all staff members and patients while being flexible in handling requests and projects assigned by the Office Manager. All aspects of the job require an exceptional level of customer service and communication skills.

Responsibilities:

• Greet new and returning patients with warmth and professionalism.
• Answer phones, check office voicemails, and check respond to office email and texts.
• Confirming patient appointments via phone or text.
• Schedule appointments and manage providers schedule.
• Collect and maintain accurate patient information and records.
• Coordinate communication between patients, dentist, and staff.
• Assist with other administrative tasks as needed.
• Assist with billing and financial arrangements for treatment.

Minimum 3 year in a previous dental role is REQUIRED.

• Strong knowledge of dental terminology.
• Strong knowledge of dental treatment plans, insurance, and case presentation.
• Treatment planning experience (Required).
• Excellent communication and customer service skills – both on the phone and in person.
• Comfortable with dental software and learning new systems. (Open Dental Experience is a plus).
• Loves creating a welcoming environment for patients and team alike.
• Enjoys working closely with a supportive, fun and purpose-driven team.
• Professional appearance, demeanor, and verbal skills.

About Atlanta Emergency Dentist/Marietta Dentist:

🦷 About Us — Atlanta Emergency Dentist & Marietta DentistAtlanta Emergency Dentist and Marietta Dentist are two synergistic, privately owned fee-for-service boutique dental practices located in North Druid Hills (Atlanta) and Marietta, Georgia. Together, we’re redefining what modern dentistry looks like — blending exceptional clinical care, high-end aesthetics, and entrepreneurial growth into every patient and team experience.🏥 Atlanta Emergency DentistLocated in North Druid Hills, Atlanta Emergency Dentist is a high-volume, fast-paced emergency dental practice focused on delivering urgent, same-day comprehensive care. With extended hours, powerful marketing systems, and a reputation for trusted, immediate service, we attract a steady flow of motivated patients daily. This practice provides an exciting, dynamic clinical environment where speed, precision, and compassion intersect.🌿 Marietta DentistMarietta Dentist is a modern, spa-like general and cosmetic dental practice serving a diverse and growing patient base in Marietta, GA. Designed with aesthetics, comfort, and technology in mind, Marietta Dentist provides a boutique patient experience centered on quality over volume. With a strong digital presence and an emphasis on relationship-driven care, our team delivers exceptional outcomes in a refined, welcoming environment.🌟 Our PhilosophyBoth practices share a fee-for-service model, allowing our clinicians and team members to focus fully on patient experience, clinical excellence, and personalized care—without the constraints of insurance-driven dentistry.We are not corporate, but we are highly systemized, modern, and growth-oriented. Both locations operate in synergy:🧠 Sharing best practices, systems, and leadership strategies.🌐 Leveraging centralized marketing and operational intelligence.📈 Offering career growth paths across both offices for top performers.🚀 Why Join UsModern, beautiful facilities with advanced technology and efficient workflows.High-volume patient flow paired with fee-for-service clinical autonomy.A performance-based culture that rewards excellence and initiative.Real entrepreneurial and leadership opportunities, including profit sharing or equity pathways for the right individuals.A supportive, motivated team that’s building something special—not just working a job.Whether you thrive in high-intensity emergency dentistry or relationship-driven boutique general and cosmetic care, our practices offer a unique platform to grow your career, your income, and your impact—all while working alongside a leadership team that’s as ambitious as you are.