Patient Care Services
Job Description
Job Description
Practice Locations: Suwanee/Johns Creek
Patient Care Services - Front Office
Manages the day-to-day responsibilities associated with accommodating patient arrivals, departures and requirements at the front desk of the office.
JOB ACCOUNTABILITIES*:
- Greet, register, and check patients in/out
- Answer incoming calls
- Schedule, cancel, and confirm appointments
- Verify patient balances, collects and processes patient payments, and u pdates patient accounts
- Process insurance eligibility
- Manages medical records requests
- Handles patient complaints or concerns
- Performs other duties as assigned or requested
*The Company reserves the right to add or change duties at any time.
JOB QUALIFICATIONS:
- Minimum Education: High School Diploma or equivalent.
- Minimum Experience: Some previous work-related experience.
- Bilingual English/Spanish (preferred but not required)
SKILLS:
- Excellent written and verbal communication skills
- Excellent interpersonal skills
- Excellent customer service skills
- Must possess the ability to make decisions and problem solve
Atlanta Women’s Health Group, P.C. (AWHG) is one of the largest OB/GYN practices in the Southeast, serving more than 300,000 patients, and delivering approximately 12,000 babies each year, AWHG is servicing the Atlanta Metropolitan area and is rapidly expanding through Georgia.
Company Description
Atlanta Women’s Health Group, P.C. (AWHG) is one of the largest OB/GYN practices in the Southeast, serving more than 300,000 patients, and delivering approximately 12,000 babies each year, AWHG is servicing the Atlanta Metropolitan area and is rapidly expanding through Georgia.
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