Gateway Specialist import and Export
- Ensure all gateway activities are carried out in compliance with any company guidelines or governmental regulations.
- Monitor Gateway specific SOP's and outlined processes to ensure they are followed
- Close communication with Regional and Global OCFO, Gateways, GHAs and other internal as well as external stakeholders
- Plan cargo and ensure Transit Times are met
- Review, oversee and develop local work processes that allow subordinates to work within Gateway and regulatory requirements.
- Escalate any unresolved issues or risks before they materially impact Maersk or clients.
- Monitor KPI's to ensure quality is met as outlined in the contracts.
- Keep necessary reports up to date and keep deadlines as required and outlined.
- Assist and/or back-up with the other members of staff within the department.
- Negotiate local Ad-Hoc pricing when required with air carriers and ground carriers to ensure max GP generation and optimal service levels.
- Execute continuous improvement goals and targets (Carrier COB, NR enhancement etc) as measured using Key KPIs though Balanced scorecard.
- Regularly review processes and approach to existing lines ofbusiness to enhance profitability by identifying opportunities for cost reductions, service enhancement, and margin improvement
- Complete all training as assigned in a timely manner.
- Work closely with team and stations to deliver a high level of service to our customers and maximum GP generation.
- Conduct regular reviews with staff to appraise performance, productivity, and contributions to the team.
- Perform other duties as assigned Required experience & skills:
- A Bachelor's Degree or equivalent work experience is required
- At least 4 years of increasingly responsible experience in the airfreight industry
- Ability to work within a team and communicate with both internal and external stakeholders in a professional manner.
- Ability to manage workload independently and with attention to
- Deadlines.
- Setting an example for others to follow regarding knowledge, expertise, work ethic, and reliability.
- Microsoft Office Knowledge including Outlook, Teams, PowerPoint, Excel and Word
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