Field Service Technician
- Deploy: Lead on-site installation, start-up, and testing of high-tech machinery.
- Solve: Troubleshoot advanced Automation (Siemens/AB), Mechanical, and Electrical systems.
- Consult: Train clients and provide expert advice to optimize their operations.
- Explore: Travel up to 90% across domestic and international locations.
- 2-3 years of field experience.
- Expertise in PLC/Automation and Mechanical systems.
- A "road warrior" mindset
shift: First
work hours: 8 AM - 5 PM
education: High School Responsibilities
- Lead on-site installation, start-up, and commissioning of industrial equipment to ensure full operational readiness.
- Evaluate equipment performance against technical, contractual, and safety specifications to guarantee high-quality handovers.
- Execute complex troubleshooting across mechanical, electrical, and automation systems (including Siemens, B&R, and Allen-Bradley).
- Manage non-conformities by identifying, documenting, and resolving technical discrepancies during the installation phase.
- Generate technical documentation, including Job Progress Charts and detailed service reports for all field activities.
- Adhere to Standard Operating Procedures (SOPs) and site-specific safety coordination plans to ensure regulatory compliance.
- Coordinate with Site Managers to align individual technical tasks with overall project timelines and team objectives.
- Provide technical training to customer operators and maintenance teams to optimize machine longevity and performance.
- Identify after-sales growth opportunities by assessing customer needs and recommending proactive service solutions or upgrades.
- Serve as a technical advisor, delivering objective guidance to ensure long-term client satisfaction and equipment reliability.
- Maintain high-frequency travel (up to 90%) to support domestic and international client sites.
- Provide expert support during and after warranty periods, including emergency technical assistance and preventative maintenance.
- working in a smoke free environment
- wearing steel toe shoes
- working in a non-temperature controlled environment
- manual lifting up to 50lbs
- standing for 8 hours at one time
- working weekends
- OSHA (5 years of experience is required)
- Automation (5 years of experience is required)
- Lean Manufacturing (5 years of experience is preferred)
- Mechanical Maintenance (5 years of experience is required)
- Electrical Maintenance (5 years of experience is required)
- Extensive Travel (2 years of experience is required)
- Labelling Machinery (3 years of experience is preferred)
- PLCs (5 years of experience is required)
- Capital Equipment Installation (3 years of experience is required)
- Equipment Commissioning (3 years of experience is required)
- Troubleshooting (5 years of experience is required)
- Customer Training (3 years of experience is required)
- 480V (5 years of experience is required)
- 3 Phase Motors (5 years of experience is required)
- Field Service (3 years of experience is required)
- Years of experience: 5 years
- Experience level: Experienced
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected]. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
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