Internal Support Manager

Novalink Solutions LLC
Suwanee, GA

Job Description

Job Description

Salary:

Novalink, founded in 2003 , is a leading consulting and staffing company serving clients in public and private sectors in Information Technology, Telecommunications (IT/Telecom), Technical Networks, Finance, and Administration. With government agencies as our primary clientele, our team has a proven track record of success in providing temporary personnel solutions and managing government deliverables-based projects over the past 20 years.
Novalink is looking for great candidates to join our growing team as Internal Support Manager. The ideal candidate will be responsible for the following job duties:

  • Manage Internal Support Team including HR, Finance
  • Responsible for weekly/monthly department report
  • Ensure companys compliance with all regulatory and legal rules
  • Ensure onboarding, offboarding process run smoothly and in timely manner
  • Serve as first escalation contact for any HR/Finance related matters
  • Review biweekly and monthly payroll and give 1st approval prior to processing them
  • Review and approve AP related items
  • Regularly review and escalate overdue AR with clients
  • Review company's processes and workflows, make recommendation to improve the team's efficiency, recommend on trainings, benefits...to increase employees' retention
  • Collaborate with other teams to grow clients, consultants through referrals, leads...
  • Responsible for entire department's performance
  • Responsible for other tasks assigned.
  • Qualifications:
    • great communication skills,
    • self-motivated, self starter,
    • 5+ years of experience in management role,
    • Must have HR/Accounting background with working experience with HR and accounting software
    • knowledge/experience with working visa such as H1B, F1, OPT, CPT is a plus

Please email your resume to [email protected]

Posted 2025-10-05

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