Field Estimator (Inside Sales)
Job Description
Job Description
Benefits:
- 401(k)
- Company car
- Competitive salary
- Dental insurance
- Health insurance
- Vision insurance
Paul Davis Restoration is looking for a motivated, customer-focused Field Estimator (Inside Sales) to join our team. In this role, youll be the first person on-site after a property damage event, responsible for assessing the situation, documenting the damage, and helping guide homeowners through the start of the restoration process. This is a non-estimating role you won't write full estimates but will use Xactimate to assist with supplements or small revisions as needed. You'll also communicate with insurance adjusters and ensure a smooth experience for our clients from day one. Key Responsibilities
- Serve as the first point of contact at new reconstruction job sites
- Conduct thorough damage assessments (fire, water, mold, storm)
- Use tools like DocuSketch and mobile apps to capture site data
- Submit complete documentation to Desk Estimator for estimate development
- Use Xactimate to assist with estimate supplements when needed
- Communicate clearly and professionally with insurance adjusters
- Maintain consistent, compassionate communication with customers
- Complete job forms and upload accurate documentation to the system
- Represent the Paul Davis brand with professionalism and care
- High school diploma or equivalent required
- Experience in restoration, construction, or insurance claims preferred
- Strong communication and customer service skills
- Familiarity with mobile documentation tools (DocuSketch, apps, tablets)
- Highly organized and detail-oriented
- Valid drivers license and reliable transportation
- Ability to lift 50 lbs and access confined spaces if necessary
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