Commercial Pre-Sales Solutions Engineer

COMMERCIAL SOLUTIONS ENGINEER
JOB DESCRIPTION

Vyve Broadband strives to provide its customers with the highest quality service at the best
possible price. To meet this challenge, Vyve Broadband sets high standards for all its
employees. We expect that all employees will abide by all our policies and standards as described in the employee handbook and as communicated by management. Vyve Broadband expects all employees to represent the company in a pleasant, cheerful, and professional manner always. All staff are expected to work as a team with co-workers, management, and other Vyve Broadband offices to meet or exceed system goals.

The Pre-Sales Solutions Engineer is a key technical resource within the Solutions Engineering team, responsible for designing and presenting tailored solutions within the commercial portfolio consisting of broadband, cloud, and managed services. This role partners closely with Account Executives to understand customer needs and deliver compelling technical proposals, demos, and architectures. The core functions of the Commercial Solutions Engineer position are to provide solution-centric, business-outcome focused, sales enablement and strategic partner engagement for both our external customers and internal boundary partner teams.

Key Responsibilities:

Engagement & Discovery
• Partner with AEs to qualify opportunities and lead technical discovery opportunities.
• Translate prospective customer needs, requirements, constraints, and objectives into business outcomes.

Solution Design & Value Validation
• Develop tailored solution architecture, diagrams, and proposals.
• Deliver targeted demos/PoCs and presentations to validate proposed business outcomes.
• Effectively articulate business value of the proposed solution.

Partnership & Field Enablement
• Equip channel partners and field leadership (RSDs) with technical insights, solution positioning and enablement support.
• Cross-functional team collaboration for solution viability.
• Maintain up-to-date expertise on the commercial portfolio and emerging technologies.

Knowledge, Skills and Abilities
• Deep knowledge of LAN/WAN architectures, routing, switching, and VLANs
• Familiarity with firewalls, VPNs, and security policies
• Fundamental knowledge of public, private, and hybrid cloud models
• Knowledge of SaaS, IaaS, BCDR, and how to position them with customers
• Core understanding of endpoint, network, and cloud security
• Compliance awareness (HIPAA, CJIS, PCI, GDPR based on vertical)
• Ability to translate customer’s needs into a business outcome focused design based on the commercial solutions portfolio.
• Proficient in Salesforce and Microsoft Products (MS365, Visio, Word, Excel, PowerPoint)
• Knowledge of the sales cycle, sale pipeline management and forecasting models.
• Familiarity with mapping tools (e.g., Google Maps) and GIS data extraction.
• Excellent verbal and written communications skills
• Detail-oriented with strong organizational and time management skills.

Working Conditions
• Regularly sits and stands during working hours for prolonged periods.
• Regularly work in an office setting with and around co-workers and computer
equipment.
• Occasional travel required for within and out of regional markets for customer meetings, partner engagements, team events, training, etc.

Qualifications
Education : Bachelor’s degree in a related field or an equivalent combination of education, training, and experience.
Ideal certifications: Cisco/Meraki - CCNA, CMSS, ECMS; CompTIA - Net+, Security+, Cloud+; Microsoft – MS-900, MS-102, SC-900; DRI - ABCP or other equivalent/relevant technology solution certifications.
Experience: two or more years’ experience with pre-sales solution design, IT/Network/business technologies, or sales engineering.
Required Skills : Ability to fulfill the job duties, skills and responsibilities listed above.

The above is a summary of responsibilities. Vyve Broadband anticipates that the job
responsibilities described herein may change from time to time as the needs of the system are
developed.