Counter Help/ Team Member

Job Description

Job Description

Counter Help/Team Member

Wayback Burgers at Tanger Outlet, Pooler GA is now hiring Part-Time/Full time Counter Help. Applicant should have a flexible schedule and be willing to work evenings and weekends. Counter Help has to prepare food products for customers maintaining the highest level of product quality and cleanliness. His/her job is to provide prompt and efficient service to customers in a courteous and friendly manner while striving to exceed customer expectations.

Duties Include:

· Taking customer’s food orders.

· Maintains courteous interaction with customers at all times.

· Assemble food such as sandwiches, hamburgers, salads and prepare milkshakes.

· Prepare all food products according to approval procedures.

· Portion and wrap food or place it directly on trays for service to patrons.

· Package takeout food.

· Serve customers at counters.

· Stock refrigerators and salad bars.

· May receive payment for food items purchased.

· Initiate actions to correct customer complaints and refers customers concerns to

management immediately.

· Ensures products/supplies are rotated in and out of storage.

· Monitors and maintains all product /supply levels and notifies management when levels

are low.

· Notifies management immediately when equipment requires repair.

· Ensures production/service areas are organized, professional and clean at all times.

· This role may include additional responsibilities that may be assigned by the restaurant

management.

Experience and Education:

· No formal education required.

· On the job training is provided.

· Basic reading, writing and math skills

Skills and Knowledge:

· Effective communication skills

· Good interpersonal skills

· Demonstrates wiliness to learn

· Customer service oriented

· Active team player, remains calm under pressure

· Reliable and dependable, Integrity and Honesty in Personal and Professional Behavior