Counter Help/ Team Member
Job Description
Job Description
Counter Help/Team Member
Wayback Burgers at Tanger Outlet, Pooler GA is now hiring Part-Time/Full time Counter Help. Applicant should have a flexible schedule and be willing to work evenings and weekends. Counter Help has to prepare food products for customers maintaining the highest level of product quality and cleanliness. His/her job is to provide prompt and efficient service to customers in a courteous and friendly manner while striving to exceed customer expectations.
Duties Include:
· Taking customer’s food orders.
· Maintains courteous interaction with customers at all times.
· Assemble food such as sandwiches, hamburgers, salads and prepare milkshakes.
· Prepare all food products according to approval procedures.
· Portion and wrap food or place it directly on trays for service to patrons.
· Package takeout food.
· Serve customers at counters.
· Stock refrigerators and salad bars.
· May receive payment for food items purchased.
· Initiate actions to correct customer complaints and refers customers concerns to
management immediately.
· Ensures products/supplies are rotated in and out of storage.
· Monitors and maintains all product /supply levels and notifies management when levels
are low.
· Notifies management immediately when equipment requires repair.
· Ensures production/service areas are organized, professional and clean at all times.
· This role may include additional responsibilities that may be assigned by the restaurant
management.
Experience and Education:
· No formal education required.
· On the job training is provided.
· Basic reading, writing and math skills
Skills and Knowledge:
· Effective communication skills
· Good interpersonal skills
· Demonstrates wiliness to learn
· Customer service oriented
· Active team player, remains calm under pressure
· Reliable and dependable, Integrity and Honesty in Personal and Professional Behavior
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